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We installed this app to help us with our Paypal reconciliation - there is a report out of the box that does everything we need. Separately, I just had a need to use the 'sales by discount' report - and need a couple extra columns that weren't included in the base report. I reached out to Report Pundit and they replied immediately and added the columns I needed. Super fast response and help! Very impressed.
so helpful - they built me the exact report i needed within minutes. The whole process was seemless. Great app and great customer service. Highly recommend.
Amazing app for data analysis. Can't imagine our finance and management operations without this app left with the only Shopify devices.
Support is 24/7 and super helpful.
Report Pundit has everything you need for running custom reports! If you need something added to a report that doesn't already exist, the team is quick to respond and make the update for you. Totally recommend!
One of the best customer support experiences I've had so far. All the required columns I needed for the report were there, but a few were missing. The Pandit team rearranged those columns for me within half an hour. Highly recommended!
I worked hours (days) to find a report on Shopify that would combine payout data with order data, each transaction would have totals on one row. I wanted order date, fulfillment date, payout date for each order. I tried vlookups to combine data , but with 1000's of entries my reports took many hours to build. And easily prone to error.
Shopify customer service understood what I needed and suggested I try Report Pundit or another app. Being very familiar with Shopify's reports, Report Pundit took less than an hour to understand. I selected one of their reports and customized it. I was able to build the report I needed but was missing 2 columns and my totals were combining refund and sales (same order #). I used the chat option and Amal was able to add columns on his end.
I have now totals by order number and refund # (order #+R), Total Sales Report with the Payout Report, with fulfillment date. I can easily trace total sales by order to payout amount. We are on the accrual basis and having this report makes recording sales based on fulfillment date so easy!
Mahesh was amazing! I had a report that I had no idea how to create and minutes later I had exactly what I needed!
AMAZING support! Fast, uncomplicated - have not experienced this since a long time (and I am very critical). Keep up the good work!
Really great service, which has saved us loads of time in building reports from different kinds of Shopify data. Anything that isn't standard I've easily been able to build with the help of their customer support team. Overall just a really helpful app and well worth the price.
Customer Service is easy, friendly, and always solves my problems quickly!