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Support is non-existent.. a full week has gone by with multiple emails being ignored. UTM reports were loaded with duplicates and they were unable to help me figure out a solution.
Hello, There are 2 types of UTM reports - detailed and summary. The detailed report includes the order number which will show UTM parameters for each order and they are not duplicates.
According to our email logs, we had one chat conversation with you. We also sent 3 follow-up emails on July 20, 23, and 28.
Thank you.
Muy buena atención y la app es muy practica, si algo no se entiende los asesores ayudan a resolverlo.
Great app! Does exactly what we are after and more. Keen to delve into the other features and see what else we can utilize to our success.
As a first time user for a small business startup RP really saves the day and help me out a whole lot, i got into some problems customizing the report i needed, and the customer service live chat helped saved the day in a super quick fashion.
Very well recommended
Excellent report and customer service. I think you can solve your information reports with this tool.
We signed up for Report Pundit today and are quite pleased with the many customizable functions. Customer Service was kind and fast to help with functions we could not figure out on our own. So far, very good!
This is the app you need for organization. You can run reports to see who exactly ordered which product and how many of that product you ordered. I use it as a running 7 day report. The report I have automatically populate gives me name, product, qty and variant. Customer service is 24 hours a day 5 days a week with limited hours on the weekend WHICH IS STELLAR. No other apps on Shopify provide this type of support!!! Must download!
This the only app I've found that incorporates Shopify order information with Ship Station costs, so that you can have a true "what goes in my pocket" view. Sales minus Shopify fees minus Shipping Costs. I tried every other app in the store and none could do that, despite spending time with those support teams. Report Pundit integrates across vendors incredibly well. And most importantly, their customer support is second to none. Truly incredible, very responsive, and available instantly via chat. The ability to filter, sort, and schedule reports has saved us many hours. We're big fans!
Great app, very useful. I needed a specific report for my accountant and I wasn't able figure out how to do it. Support was fast and very efficient : Mahesh helped me and took time to create the perfect report for me.
Very versatile reports. Covers every report you could imagine. Online chat support instant and efficient. Well worth it.