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We use this software to coordinate with our logistics partners. If we ever have an issue their support has been able to resolve our issues quickly.
I wanted a very specific sales report for a specific product. I contacted the chat help and the customer support rep was amazing. He solved my issue in a matter of a few minutes and made the whole process so easy for me. I highly recommend this app and their customer support.
I just downloaded this app - and within 1 second of getting on, I immediately had someone contact me from customer service. I asked for 2 different reports and the customer service rep was able to provide them to me in less than 1 minute! I am amazed!!!! I love Report Pundit!
The answer to all my prayers. While shopify's analytics are fine, when I really started to dig in, I couldn't do the data cuts I wanted. This app has reports premade for almost all of my questions and the ones it didn't have, I could easily make myself in the UX. More importantly, their service is unbelievable. Immediate response in live chat and they actually created me reports in minutes! MUST!
One of the most important apps in our shop. We rely on the app to generate delivery lists, to know how many cakes we have to prepare for a day.
Tech support is very helpful and They have set up for me the custom reports I needed.
5+ stars app.
Best app I have ever come across. It has saved me an incredible amount of time and money in terms of man hours that it paid for itself with the very first report that was generated. It seems there is nothing this app can't generate a report for. I spent hours every month tallying the inventory value in our two fulfilment centers for my CPA until ReportPundit automated the process; she now automatically receives a report in her inbox on the 1st of every month. We implemented tips at check out, to be donated to a non-profit. I was adding those up by hand and then asked ReportPundit support if they could automate that. Why yes, they could. And they did. I now receive a report every evening of that day's tips and I donate that money to the non-profit the next day.
I connected with Darren and he was able to help me out with all the queries immediately. I liked that he was very attentive to the issues I was facing and helped to pull the much needed data I required for my reports. He is awesome- Jasleen @Furniture.ca
Great experience so far! Their customer support has been very helpful and we've been able to streamline our processes with our new reports.
A great app. It allows us to get amazing reports and helps us understand our inventory. the support is also A+
We use ReportPundit on a daily basis, as it is used for our inventory and sales reporting. This app is far beyond every other app that is currently on the market. On top of that, their customer support team is amazing and they promptly take care of unique needs that we have.