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We've been using Report Toaster for about a year now and are very happy with the service. Their templates are a great resource and easy to get started/customize. We've also been very happy with the customer support and George in particular who has created several highly complex reports for us. He's extremely reliable, responsive, and a pleasure to work with. Thank you for your contributions!
Thanks Marcella for the kind review, happy we could get you everything that you've been looking for and that we could help you out! :)
This afternoon, I had a niche question on configuring a report. I used the chat function and was connected with George Bailey-Kirby who provided absolutely outstanding, white-glove support. Answered my questions, configured the report on my behalf, and saved it to my account within a few minutes. Way above and beyond what I could have possibly imagined.
Regarding the platform overall: I wish we had found this app sooner - it's an incredibly robust reporting platform that solves so many problems we have had to find ways creative ways to work around. Feels pretty weird to be so pumped about a reporting platform, but here we are! -DJH
Appreciate the kind review - glad our support & platform have been so helpful!
customer service is outstanding. They created a report for me when I couldn't figure out how to do it myself. Thank you!
Super impressed with the reports they've already created. Very much worth getting if you're serious about using data to grow
Excellent, really glad we could help you out! Thank you for the great review :)
Report Toaster is our life saver. Without Report Toaster and its excellence service, we can't get to where we are now. Highly recommend this App to all business.
Thanks for the great review, and always glad to be of service :)
Super service. J'ai meme recu de l'aide pour le set-up des reports. Top top top!
Merci beaucoup, je suis très heureux que nous avons pu vous aidé!
Powerful app and incredible support. Thank you
Thank you for the great review :)
It's the best reporting application ever, a must have for anyone using Shopify! And the support is beyond anything I've ever experienced!
Thanks for your great review, happy to hear that you've found both our app and the support so helpful :)
Tons of useful reports available, help center was super responsive and helpful in pulling the report I needed. The data in here is incredibly useful! Highly recommend.
Thank you for the nice review, really glad we could help you out :D
I've had wonderful customer service experiences with George! I encountered a couple of challenging situations, and he seamlessly helped me in finding solutions and assisted me in running reports. I wish all customer service experiences were this quick and easy ◡̈
Thanks George!
Appreciate the kind review, and so glad we could help get you sorted :)
Currently not working for this paying customer. Limited "tag" filtering options when it does.
Hey there,
We're sorry you're having a problem but we'd be happy to help you resolve this issue. Usually when somebody is experiencing difficulties with the app, it's often a misunderstanding or something that we can quickly resolve.
We do offer our live chat and email support via support@cloudlab.com, but perhaps we missed a message from you? Either way, I just sent you an email - so feel free to respond and we'll get you sorted as quickly as possible.