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They dont let us rate any one, two or three stars. We get an error everytime we put an poor rating!
Hello,
We’re sorry to hear about your experience.
However, it’s not clear to us what led to your 1-star review.
We’ve reached out to you to better understand the situation and address any concerns you may have.
Not working after 5 uploads. Also very slow.
Already opened compaint ticket for the same one day before. Please fix this issue.
Hello,
We’re really sorry for the inconvenience. We’re aware of the issue you’re experiencing and are actively working on it. Our goal is to have it fixed by the end of next week, or even sooner. We’ll reach out to you as soon as it’s resolved.
Thanks for your patience.
Not Worth It!!!
I'm disappointed with this app, and I blame myself for not reading the fine print. The app operates in manual mode, requiring you to handle shipping and order management yourself - no auto-fulfillment of orders. In reality, this app only creates a product in your store, and you still need to manually submit orders on Amazon.
To be honest, you don't need this app at all. You can achieve the same result for free and with minimal effort by manually adding items to your store. Simply copy and paste the information from Amazon, and you're done! This app only saves you about 30 seconds of time, making it essentially useless. This is not how drop shipping should work!
Hello,
We’re sorry to hear your experience with the app was not as you expected. While we don’t offer auto-fulfillment (as mentioned in our app listing), we provide many other features. For example, over 60% of users find bulk import to be the hottest feature of the app.
We’ve emailed you to address any concerns and ensure you’re making the most of the app.
体验感差，无法单个aisn引入，而且无法加入Amazon的button
你好，
得知您对我们应用程序的体验，我们深表遗憾。
我们已向您发送了一封电子邮件来解决您遇到的问题。请回复该电子邮件，我们将尽快解决所有问题。
Products don't sync AT ALL on the premium $20 plan. And customer service takes more than a day to respond. JAMES was unhelpful, just "referred" me to the app developers who would "reach out". It's been a week and NOTHING from them. Time is money ya'll, do better!!!!!!
Hello,
We sincerely apologize for the inconvenience caused.
Our development team was actively working on resolving the initial issue; however, we noticed that the app has been uninstalled.
Kindly note that we are eager to assist you and have sent you an email to address the issue. We would greatly appreciate it if you could give us the opportunity to assist you further by reinstalling the app.
Thank you for your understanding, and we look forward to resolving this for you.
非常差的一款应用插件。
你好，
得知您对我们应用程序的体验未达到您的期望，我们深表遗憾。如果有任何具体因素影响了您的评分，请随时与我们分享您的想法。
我们已向您发送了一封电子邮件，以解决您的疑虑并提供您可能需要的任何帮助。
This app can not update the inventory and can not update manually.
We apologize for any inconvenience you've experienced. While inventory updates are not currently supported automatically, we do offer manual inventory updating. We're also actively working on adding automatic inventory updates in a future update. If you need any assistance with manual updates or have any other questions, please don't hesitate to let us know. Thank you for your feedback, and we appreciate your patience.
This is a 1-star app! I don't understand how anyone's giving it a high review. I installed it and tried to import 3 products. I like that all variants are imported, BUT ... the QUANTITIES available on Amazon are NOT imported. Worse than that, the quantity field says "N/A", and it won't even allow me to MANUALLY input the quantities I see available on Amazon. When I try to change it, I'm getting an error message that says, "Quantities cannot be changed because quantity monitoring is not turned on." But I could not find settings anywhere to allow me to turn on quantity tracking.
In addition to that (which was the most critical thing), photos of the different variants were not imported. The only one pulled in was the one for the product link that I pasted into the app. So for the others I would have to go back and forth to the Amazon product page and manually copy them to my Shopify product page. Not only would that be a lot of extra work, but then I would STILL have to go to the line for each variant and select that variant's photo so show up when it's selected on the Shopify product page. That is waaaaayyyyyy too much work.
So again, I don't understand any high rating for this app. The fact that I can't even MANUALLY input the correct quantity available on Amazon is a deal breaker. Not to mention that since it's not being monitored or tracked, it would be out-of-date by tomorrow anyway, so what good would that extra work be worth?
NO THANK YOU! to this app. I'm absolutely certain that many negative reviews have been written for this app, but since their terms of service say "IF PUBLISHED," they just haven't published the negative reviews. This one probably won't see the light of day!
Hello,
We are very sorry for the bad experience you had with the app.
To help you out ASAP, please, provide us with more information by email:
1. Which product (link to Amazon) you had the problem? I tried to import the same products from Amazon, but I didn't see error "Quantities cannot be changed because quantity monitoring is not turned on"
2. Can you share a screen with the error as well? And with quantity status N/A
As per media per variant, I'm checking with the team regarding it.
Sorry for the inconvenience.
Best regards,
Reputon Team
Hello,
We regret that your experience with our app hasn’t met your expectations. If there’s anything specific that led to your rating, please feel free to share.
We've sent you an email to address your concerns and answer any questions you may have.