Valutazione complessiva
4,8
Numero di recensioni per livello
  • Il 85% delle recensioni ha 5 stelle
  • Il 12% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
2 settembre 2023

amazing, we will test and review

Flavonoids Floyds
Canada
Circa 2 mesi di utilizzo dell’app
Reputon ha risposto 12 settembre 2023

We hope the app will help you get more reviews. Please send an email to info@reputon.com if you need any assistance or have questions, we're always here to help you.

18 maggio 2020

I was expecting a bit, and I mean a lot, better.
I was expecting to know the customer's reviews and have not had one single information. So I don't know where you send the emails and i don't know if the customers respond and what is their response.
We have had quite some traffic in our website, and I can't control to whom you sent the emails.
More information is needed to get a better rating.

Exquisite Portuguese Wines
Regno Unito
2 mesi di utilizzo dell’app
19 agosto 2022

It sends request for reviews at the wrong time. I have app set to send once it saids the order has been delivered. This is causing some customers to assume my business in unprofessional.

Kings & Thingz Fashion
Stati Uniti
Circa un mese di utilizzo dell’app
Reputon ha risposto 19 agosto 2022

Hello,

Sorry for the inconvenience.

Once you install the app, you can add past orders. You can upload orders that you've got for the last 60 days. By default, the email trigger - 14 days after the Order is fulfilled. If your uploaded orders were fulfilled more than 14 days ago, the emails will be sent in 1-2 hours, unless you change the Email trigger (days or/and condition "After")

As we understand, your uploaded orders were older than 14 days after fulfilled. And you didn't change the Email trigger section. That's why emails were sent a few hours after uploading.

Regards,
Reputon Team