Reputon Customer Reviews App , 1,146件のレビュー

総合評価
4.8
評価レベルごとの件数
  • 評価の85%は5つ星です
    979
  • 評価の11%は4つ星です
    129
  • 評価の2%は3つ星です
    28
  • 評価の0%は2つ星です
    3
  • 評価の1%は1つ星です
    7
2023年9月2日

amazing, we will test and review

Flavonoids Floyds
カナダ
アプリの使用期間：約2ヶ月
Reputonが返信しました 2023年9月12日

We hope the app will help you get more reviews. Please send an email to info@reputon.com if you need any assistance or have questions, we're always here to help you.

2020年5月18日

I was expecting a bit, and I mean a lot, better.
I was expecting to know the customer's reviews and have not had one single information. So I don't know where you send the emails and i don't know if the customers respond and what is their response.
We have had quite some traffic in our website, and I can't control to whom you sent the emails.
More information is needed to get a better rating.

Exquisite Portuguese Wines
イギリス
アプリの使用期間：2ヶ月
2022年8月19日

It sends request for reviews at the wrong time. I have app set to send once it saids the order has been delivered. This is causing some customers to assume my business in unprofessional.

Kings & Thingz Fashion
アメリカ合衆国
アプリの使用期間：約1ヶ月
Reputonが返信しました 2022年8月19日

Hello,

Sorry for the inconvenience.

Once you install the app, you can add past orders. You can upload orders that you've got for the last 60 days. By default, the email trigger - 14 days after the Order is fulfilled. If your uploaded orders were fulfilled more than 14 days ago, the emails will be sent in 1-2 hours, unless you change the Email trigger (days or/and condition "After")

As we understand, your uploaded orders were older than 14 days after fulfilled. And you didn't change the Email trigger section. That's why emails were sent a few hours after uploading.

Regards,
Reputon Team

1
1