Reputon Customer Reviews App
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Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.
Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.
- NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
- Avoid bad reviews. Redirect angry users to a custom feedback form.
- NEW! Add a RATE US widget to your storefront.
- Send review requests to past customers up to 2 months old.
- NEW! Email analytics; AI-personalized follow-up emails
- Destaques
- Utilize diretamente no Admin Shopify
- Funciona com os mais recentes temas
Idiomas
inglês
Esta aplicação não está traduzida em português (Portugal)
Funciona com
- Finalização da compra
- Contas de clientes
- Shopify Flow
- google reviews
- facebook reviews
- AfterShip
- Trustpilot
Categorias
Tipos de campanhas
Opções de apresentação
Formas de recolher avaliações
Preços
Beginner
Gratuito
- Up to 50 emails / month
- Customizable email templates
- Multiple review links
- Flexible email triggers
- Bad reviews filter
- Email stats
Lite
$9.99 / mês
- Up to 150 emails / month
- + All Beginner plan features
- HTML email editor
- Import from .CSV
- Sending time option
- Skip POS orders option
Standard
$24.99 / mês
- Up to 500 emails / month
- + All Lite plan features
- Sending frequency option
- Email blacklist
- Order delivered/Order tag email trigger
Advanced
$49.99 / mês
- Up to 1500 emails / month
- + All Standard plan features
- Aftership integration
- VIP customer support
Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços
Avaliações (1 434)
Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.
The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.
Hello,
We're sorry to hear about your experience with our app.
Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" feature. We also provided you with a screencast for verification.
To help resolve this, we offered a solution via AfterShip integration, as your carrier is not supported by Shopify.
Additionally, we've reached out via email to address your concerns and are truly committed to assisting you in any way we can.
Blocked a 1 star review. Review made without contacting us to help resolve the problem first.
Excellent app, does what it is supposed to do, very reliable and useful
Highly recommended, allows you to build a good reputation while fixing issues as they arise. worth the money.
Assistência
Assistência à aplicação fornecida por Reputon.
Recursos
Este programador não oferece assistência direta em Português (portugal).
Lançada
26 de setembro de 2018
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