Reputon Customer Reviews App

Reputon Customer Reviews App

定价
提供免费套餐
亮点
可直接在 Shopify 后台使用
适用于最新模板
评分
4.8 (1,435)
开发人员
Reputon

Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.

Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS. 更多
  • NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
  • Avoid bad reviews. Redirect angry users to a custom feedback form.
  • NEW! Add a RATE US widget to your storefront.
  • Send review requests to past customers up to 2 months old.
  • NEW! Email analytics; AI-personalized follow-up emails

包含未翻译的文本

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亮点
可直接在 Shopify 后台使用
适用于最新模板

语言

英语

这款应用未翻译成简体中文

适配以下产品:

  • 结账
  • 客户账户
  • Shopify Flow
  • google reviews
  • facebook reviews
  • AfterShip
  • Trustpilot
  • email

定价

Beginner

免费

  • Up to 50 emails / month
  • Customizable email templates
  • Multiple review links
  • Flexible email triggers
  • Bad reviews filter
  • Email stats

Lite

$9.99 /月

  • Up to 150 emails / month
  • + All Beginner plan features
  • HTML email editor
  • Import from .CSV
  • Sending time option
  • Skip POS orders option

Standard

$24.99 /月

  • Up to 500 emails / month
  • + All Lite plan features
  • Sending frequency option
  • Email blacklist
  • Order delivered/Order tag email trigger

Advanced

$49.99 /月

  • Up to 1500 emails / month
  • + All Standard plan features
  • Aftership integration
  • VIP customer support

包含未翻译的文本

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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

评论 (1,435)

整体评分
4.8
每个评分等级的数量
  • 86% 的评分是 5 星
  • 10% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2025年2月24日

new to this service

STYLEDWEL
美国
接近6年 人在使用应用
Reputon已回复 2025年2月26日

Hello,

Since you’re new to our service, we’d love to hear more about your experience.

We’ve reached out to you via email to see how we can improve and ensure you have the best experience possible. Looking forward to your feedback!

2025年1月30日

Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.

Wesley's Treasures
美国
7个月 人在使用应用
2025年1月30日

The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.

FabuLove
美国
1年多 人在使用应用
Reputon已回复 2025年1月31日

Hello,

We're sorry to hear about your experience with our app.

Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" feature. We also provided you with a screencast for verification.

To help resolve this, we offered a solution via AfterShip integration, as your carrier is not supported by Shopify.

Additionally, we've reached out via email to address your concerns and are truly committed to assisting you in any way we can.

2025年1月13日

Blocked a 1 star review. Review made without contacting us to help resolve the problem first.

Myrtleford Sports and Toys
澳大利亚
11个月 人在使用应用
2025年1月29日

Excellent app, does what it is supposed to do, very reliable and useful

Ontario Surplus
加拿大
1年多 人在使用应用

支持

应用支持由 Reputon 提供。

资源

此开发者不提供直接的简体中文支持。

开发人员

Reputon

2093 PHILADELPHIA PIKE, STE 1025, CLAYMONT, DE, 19703, US

推出日期

2018年9月26日

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