Reputon Testimonials Slider

Reputon Testimonials Slider

Avaliações (319)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 84% das classificações são de 5 estrelas
  • 12% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
19 de julho de 2023

So far so good. Ive been looking for a simple shop review app for ages as the product reviews get lost once an item sells out.
The only single thing that needs improving is that new reviews should always be shown first. This app puts new reviews at the end of a carousel so potentially they never get seen. I wish we had the option to show NEW reviews first.
Thanks ever so much.

FAIRYSTEPS. Shoes & Such
Reino Unido
5 days usando a aplicação
Questão respondida por Reputon 31 de julho de 2023

Thank you so much for your feedback! We will add the required feature as soon as possible. If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.

22 de setembro de 2021

I dont like the fake reviews and testimonies when I first set the widget up. I shared the link for more reviews I hope that the fake reviews don't deter anyone.

My Brother's Cookies
Estados Unidos
5 months usando a aplicação
Questão respondida por Reputon 23 de setembro de 2021

Dear Sir/Madam,

We are very sorry to know you had issues with our app.

Those are sample reviews to demonstrate app capabilities. You are supposed to delete them and get real reviews with our review form.

Reputon Team

11 de julho de 2022

Would like to rate higher as the app itself isn't bad however on my site the colour of the customers name (the reviewer) is too dark and doesn't show up on the background - I have messaged now a few times but had no response - unfortunately thinking I will have to look elsewhere if this simple issue cant be resolved.... disappointed that no one from their support has even acknowledged my issue also....

BBQ BOX UK
Reino Unido
5 months usando a aplicação
Questão respondida por Reputon 12 de julho de 2022

Dear Customer,

Thank you for the review. We've replied to you by email you provided on 8 Jul. The original request was on 7 Jul. Please, check your personal email.

Best regards,
Reputon team

26 de novembro de 2021

Bagus sekali apps nya sangat bermanfaat. mudah digunakan juga bahkan untuk pemula sekalipun.. thank you

Slimplus Asia
Indonésia
4 days usando a aplicação
Questão respondida por Reputon 28 de novembro de 2021

Thank you so much for having time to write the review. Your support is important for us!

Reputon Team

15 de julho de 2021

Considering the basic app version is free, I consider it a worthy addition to any Shopify store. Also, appreciate the review link sharing feature.

Tazoshop
Estados Unidos
4 days usando a aplicação
Questão respondida por Reputon 16 de julho de 2021

Thank you for the review!

9 de janeiro de 2022

Hello, I really like the app, but I wanted to know if we could modify the color of the sliders with a custom color instead of the binary choice of dark/light. That would help me adapt the slider to my store

Hikayati
França
About 2 months usando a aplicação
Questão respondida por Reputon 9 de janeiro de 2022

Dear Client,

Thank you for having the time to write the review and share your feedback.

As of now, we have two default themes: dark and light. But you can add custom CSS code to suit widgets to your theme.

Best regards,

Reputon Team

2 de novembro de 2023

The customer service is amazing, caring, on point! The reason why I'm saying this is because I actually needed it quiiiite a few times, partly because I had custom requests, partly because they're were some bogs or I didn't understand some basic functions (the app could be a little more user-friendly). Overwall, I'm 85% satisfied, which is good!

Orange baladi
Canadá
About 2 months usando a aplicação
Questão respondida por Reputon 5 de novembro de 2023

Thank you so much for your kind words! We're thrilled to hear that our customer service has been helpful for you. We appreciate your feedback on the app's user-friendliness, and we're committed to making improvements. Cheers to the 85% satisfaction, and we'll strive to make it even better for you!

15 de julho de 2022

amazing so far, it comes with everything you need, including videos as well!, clean design, highly recommended

BabiesBand™
Arábia Saudita
3 days usando a aplicação
Questão respondida por Reputon 18 de julho de 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email at info@reputon.com

Reputon Team

8 de agosto de 2022

gostei mais ainda estou testando,leva algum tempo para todas as configurações basicas de funcionamento

Nerd Peculiar Store
Brasil
3 months usando a aplicação
Questão respondida por Reputon 8 de agosto de 2022

Olá,

Espero que você esteja bem.

Não recebemos nenhum e-mail seu com problemas que você tem

Você pode fornecer detalhes disso?

Procuramos oferecer o melhor suporte aos nossos clientes. Por favor, envie-nos um e-mail para info@reputon.com

Obrigada.

Atenciosamente,
Reputon Team

8 de abril de 2023

Unsatisfied with the customer support, very slow customer service or never got response from there end.

Bon & Cly
Suécia
2 months usando a aplicação
Questão respondida por Reputon 10 de abril de 2023

Hello, we apologize for the delay in our response. This weekend we experienced a higher than normal volume of support requests due to an unexpected increase in demand for our apps. That's why request processing time has been increased to 24 hours.