Quote Snap ‑ Hide Price ‑ B2B
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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Tried the app for a day and everything has been great so far. The app is user-friendly and the backend team (Tracy) is friendly and helpful as well!
Thank you for the positive feedback and the four stars! 🌟 We're glad to hear that you found the app user-friendly and had a great experience with Tracy from our backend team. If there's anything specific you'd like to share or if you have further feedback, feel free to let us know. We appreciate your support and look forward to ensuring your experience continues to be excellent! 😊🚀
App macht genau was sie soll, Kundenservice ist freundlich und schnell zu erreichen.
Das ist großartig zu hören! Wir freuen uns, dass unsere App, O:Request a Quote ‑ Hide Price, genau das tut, was sie soll, und dass du unseren Kundenservice als freundlich und leicht erreichbar empfindest. Wenn du weitere Fragen hast oder Hilfe benötigst, stehen wir dir gerne zur Verfügung. Wir sind hier, um zu helfen! 🌟🛠️
Great customer service.
Thank you for your feedback and for recognizing our great customer service! We're pleased to hear that you had a positive experience in that aspect. If there are any specific areas where we can improve to provide you with an even better experience, please feel free to share your thoughts. We value your input and are committed to making our app the best it can be. If there's anything we can do to enhance your satisfaction, please don't hesitate to let us know. We appreciate your support and the opportunity to serve you better.
I used this app to create a "request a quote" button for customizable products and the customer service was very friendly and helpful in getting my templates working and looking the way I needed them to be. Being able to have the customer upload an image within the quote was a key component for me and my business model. If we need more technical help with this app and all its features in the future, I am confident that they will help again.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
The customer service was excelent, efficient and quick responses. I was able to integrate each feature without any trouble.
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
The team at Omega Theme
i found the app a bit of a challenge to set up email and templates - more difficult than some others
Support helped to resolve the issues and all is working well now
I have recently been introduced to this app on the Shopify store and as an honest review it has been a steep learning curve but made easier with the help from the staff.
I had some issues with how it worked and how it displayed some of the RFQ however once I have spoken with the staff members there I did eventually work it out, I will say I was dealing with Anna and once she as helping me things did go smoother.
In the end I would recommend this app so long as you take a small amount of time to look at how it works and do not be scared to ask for help, sometimes they have a very simple solution to your problem.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Good customer service. We've had some problems throughout our time using the app but the team has gone above and beyond to try and resolve them. We appreciate the effort they have put in. We will continue to use the app.
Hello Andrew,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and is fixing the issue for you.
Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega Team
Great app to use for request a quote and very helpful customer service. They help me with issues right away.
Hi . We sincerely appreciate you taking the time to share with us your experience at . On behalf of our entire team, thank you for allowing us to support you.
Joy and Joyce have tried hard to assist to get this app working well on our website. We are now happy with the result.
Hi Star Statues
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team