Quote Snap ‑ Hide Price ‑ B2B
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Good customer service. We've had some problems throughout our time using the app but the team has gone above and beyond to try and resolve them. We appreciate the effort they have put in. We will continue to use the app.
Hello Andrew,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and is fixing the issue for you.
Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega Team
I used this app to create a "request a quote" button for customizable products and the customer service was very friendly and helpful in getting my templates working and looking the way I needed them to be. Being able to have the customer upload an image within the quote was a key component for me and my business model. If we need more technical help with this app and all its features in the future, I am confident that they will help again.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
The customer service was excelent, efficient and quick responses. I was able to integrate each feature without any trouble.
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
The team at Omega Theme
i found the app a bit of a challenge to set up email and templates - more difficult than some others
Support helped to resolve the issues and all is working well now
I have recently been introduced to this app on the Shopify store and as an honest review it has been a steep learning curve but made easier with the help from the staff.
I had some issues with how it worked and how it displayed some of the RFQ however once I have spoken with the staff members there I did eventually work it out, I will say I was dealing with Anna and once she as helping me things did go smoother.
In the end I would recommend this app so long as you take a small amount of time to look at how it works and do not be scared to ask for help, sometimes they have a very simple solution to your problem.
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Great app to use for request a quote and very helpful customer service. They help me with issues right away.
Hi . We sincerely appreciate you taking the time to share with us your experience at . On behalf of our entire team, thank you for allowing us to support you.
Joy and Joyce have tried hard to assist to get this app working well on our website. We are now happy with the result.
Hi Star Statues
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
This is a really good App with good functionality and features that help. The support is also great and responses are swift.
Hi The Inisys Store,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can.
Please let us know if you need any further assistance from us.
easy install and custom on the free plan. But doesnt offer monthly pricing. Only by year. Need to offer more options please
Thanks for taking the time to leave us feedback! We really appreciate it.
I would like to share with you that our app does have a monthly plan for all plans. You just need to go to the Pricing Plan tab in-app and move t o the Monthly Plan option right on the top of the page. I hope you will find a suitable plan for you with this guideline. :D
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
good app, could have extra feauters in time but the live chat is quick and helpful
🌟 Thank you for your positive feedback! We're delighted to hear you find our "Request a Quote – Hide Price" app beneficial. We appreciate your suggestion for additional features and want you to know that our team is actively working on enhancing the app over time. If you have any specific features in mind, we'd love to hear your thoughts! Our live chat is always here to assist you quickly and efficiently. Thanks again for your support! 💬✨