Quote Snap ‑ Hide Price ‑ B2B
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Joy was extremely helpful. Actually, I posted one question and he did much more than I asked. I was surprised by his good suggestions. He was also polite and kind all the time. Thank you!
Thank you so much for your sharing 👏👏👏! Our team, especially Joy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
We have a logistically unfriendly business due to the size of the product and catalogue. We have used this app for around 8 months and are happy with it. We are just about to start pealing back add to quote / price on certain product and will update after we have used. Customer service is fantastic!
Thank you for taking the time to share your experience! 🌟 We're glad to hear that you've been happy with the app for the past 8 months, especially considering the challenges posed by your logistically unfriendly business. It's great to know that the customer service has been fantastic for you. We appreciate your feedback and look forward to hearing more about your experience after implementing the changes. If you need any further assistance, feel free to reach out—we're here to help! 😊
Awesome app ! Very helpfull with great UI and the Support team is really awesome, quick solution with satisfying reply.
🌟😊 We're thrilled to hear that you find our app awesome! We're glad it's been helpful for you with its great user interface. Thank you for your kind words and for choosing our app. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 👍🙌
Works well! Really great customer service, quick reply. BIG thank you to Joy
Highly recommended. Thanks
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Cheers from Joy!
Amey and Vincent provided some of the best plugin support I've seen yet! We encountered an issue with our theme, which caused the hide price feature to be slightly delayed, but long enough for customers to take advantage of the hidden price. Amey and Vincent were very kind and understanding, and quickly resolved the issue!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
So first of all, this app was really easy to setup! I had just a few wording changes that needed to be done; these things required some developer editing so I reached out to customer support. I do most of my computer work at 3am, so I got quick responses via Help Chat. All my issues were resolved perfectly. The customer support I received from Joy and Ms Quinn was phenomenal! I am in the final testing stages of this app, but I can already tell my customers are going to love this new feature and will prevent a lot of extra back and forth emailing to get custom order quotes. I will update this review as soon as my customers give me their feedback as well on how they enjoy using the feature in my shop. Looking forward to trying out this new feature and Thank you Omega team! <3
Hi A Court of Candles,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team
The problem was solved very quickly, very good
Glad to hear the issue was resolved swiftly! If you ever need assistance again, we're here for you. Thanks for the positive feedback! 😊👍
I received excellent support from the team, I had some issues with formatting that was quickly resolved while I spoke to support online. All my questions were answered with clear instructions. This is a great app with an excellent team behind it. Well done!
Hi MyLifeline,
Thanks for your review! I’m so happy to hear the app is working well for you.
We love hearing from our customers and we’re always looking for ways to improve our app.
I’ve passed your feedback about our app and support members to our team – they’ll be thrilled that they were able to make a difference in your life!
Best regards,
Kaylee - Omega Team
We have been overall very pleased with getting the Quote Snap to work the way we wanted for our store. We even had to reach out to them for some customization and the were efficient and friendly. We are excited for our customers to use this feature in our store. This app works pretty seamlessly and was fairly easy to customize and implement. We were able to get it to look the way we want and function the way we wanted. We even customized the color scheme and look of the forms received by both the customer and admin users. Overall very happy.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Quote Snap! Hide Price! app. We look forward to serving you for many years to come!
サポートの対応が非常に早く、問題がすぐ解決しました。 "Request for quote" ボタンの大きさがデフォルトでは、大きかったり小さかったり、使っているテーマと合わない場合が多いかと思いますが、サポートに問い合わせれば、すぐ対応してくれますよ。とても良いサポート体制です。
こんにちは D9 STUDIO、
肯定的なレビューを投稿していただきありがとうございます。 オメガでは、お客様の時間を大切にし、常に迅速かつ効率的なサービスの提供に努めています。 私たちのサポートがタイムリーに提供されたことをとてもうれしく思います。
またおしゃべりできるのを楽しみにしています！
Kaylee - オメガチーム