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The customer service is awesome!
The app works really well "right out of the box" - however there were a couple of items I wanted to change to fit my store a little bit better. I contacted the developer, and I was very surprised how responsive they were and how quickly they took care of my requests.
If you download this app and it doesn't seem to be the perfect fit, I would highly recommend you contact the developer prior to removing it to see if they can make a couple of changes for you - they seem happy to do so.
My customers seem to be liking this option of contacting me about my products - and it helps me streamline my work - so I expect to keep using it indefinitely.
A great app and five-star service, thank you!
i am really impress for the personnel that assist me in such a helpful manner and also on the spot solving my problems. Skillful and know what we are looking for. Thank you so much
Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app. Much love from Joy. ❣️ 💕 💞
Super assistance service, Joy was very kind. Very good app for our needs!
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
The app was unstable when I started using it, the application window would dissapear and would not work on any browser (and even incognito). But the issue was fixed by devs (said that they made some integrations which made the app unstable).
Also, the manual SMTP connection does not work, triple checked everything, even tried on other SMTP clients, so I know that SMTP credentials are valid, but somehow this app does not connect to it.
Really liked this app for its UI, because it has nice desktop UI. But then I tried it on mobile and the product images are very distorted, the table is squeezed and the view just looks bad. This is really a deal-breaker because most of the traffic nowadays is made on mobile.
But the support is really nice and helpful. Still, would not pay for this app for now, because it is not yet fully developed. And the prices are the same as in other fully working quoting apps.
Hi there,
Thanks for taking the time to leave us feedback! We appreciate your detailed review of our app.
For the SMTP configure issue, our Dev team is already been informed about the case and we will sort things out for you. We truly hope that you will have a better experience with the app when the fix is done.
Also, regarding your concern about our UI of the Quote form on the mobile version, I believe this can be solved by just a simple customization that our team is willing to provide to all our beloved customers since we understand the app will connect differently to each store's theme to reflect the setting on the front store. There is a support Agent who already contacted you to help you with this. I hope we can have this chance to support you and your theme with the app.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Very helpful when I needed assistance. Professional, courteous and cordial. Very pleased with the subscription!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Quote Snap - Hide Price - B2B
app. We look forward to serving you for many years to come!
Good Support 100%!!!
Hearing the positive feedback from you made our day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
Good App. Very nice support!
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Great app - Awesome support
Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀
Han mejorado, y el servicio al cliente ha sido el mejor. Siempre me han ayudado y atendido mis peticiones, quedo muy agradecido con todo el equipo y espero sigan mejorando. Gracias
¡Gracias por tomarse el tiempo de dejarnos sus comentarios! Nosotros realmente lo apreciamos.
Es cierto que nuestra aplicación todavía tiene muchas cosas que mejorar y superar la satisfacción de nuestros clientes. Esperamos ofrecer pronto más actualizaciones a los comerciantes con las zonas horarias y el idioma para llegar a más clientes de todo el mundo.
Nos encantaría saber más sobre su experiencia para que podamos utilizar sus valiosos comentarios para brindarle una experiencia aún mejor la próxima vez.
Comuníquese con nosotros a través del chat en vivo o por correo electrónico a contact@omegatheme.com con cualquier comentario o sugerencia adicional que desee compartir.
Nuevamente, ¡gracias por tomarse el tiempo de revisar nuestra aplicación!
Very usefull for B2B RFQ
Fast as lightning ✨🔥🚀 Our team is over the moon after reading your review and hope you keep seeing exceptional value from the app. 😊