O:Request a Quote ‑ Hide Price
Täyttää Shopifyn korkeimmat laatustandardit nopeuden, helppokäyttöisyyden ja kauppiasarvon osalta
Arvostelut (598)
Tarkenna
-
Luokituksen mukaan
Lynn is awesome! She was super helpful and gave premium support. Deigo is a superstar in customer care. I love the app and the support is superb!
How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Installed the app as this would really be a great feature - had a small issue & support has been amazing! THANK YOU Guys! (@Joy)
Hi Blackbeancoffee.africa!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us!
Kaylee - Omega Team
Great app, easy to setup and easy to use. Installed in minutes, and customers love it.
Love this app. Exactly the option I needed on my site for customers who have a project and need a quote for multiple items. I had a couple of changes I needed and the support team were amazing. They were fast to respond and made the change I requested very quickly.
Only just added the app, and I have had to do a little fiddling to start getting it the way I wanted. Nothing too hard. The only issue I had was with how the products were showing in the quote box. But Stella on their help team sorted it very quickly for us (within 5 min it was fixed)! Very helpful.So no complaints with after sales service. We are still to put the app through more tests, but so far it is doing what I need. Thanks.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Really great customer service, quick and efficient. BIG thank you to Joy and Joyce. Highly recommend this app.
Thank you for leaving this thoughtful review! We're glad our support team responded to your inquiries. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
_From Omega Request a Quote - Hide Prices support team_
Honestly, fantastic support resolving my issues, cant fault it! Very quick too. App is great so far, works for a number of needs - only thing I've found that I think could do with a bit of work is the 2FA support for email connectivity\integration. not a major but could be for some others that need customer replies and not keen on the lower security.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with OMEGA 🔥
Firstly the app does work, it was able to hide pricing and do as it says, however, customers can still purchase items if they go to the cart. I would expect the ability to disable purchasing to ensure things aren't sold unexpectedly. Now the reason for the 1 star, we uninstalled the app due to google market requiring the store not to hide pricing and allow checkout, this was when on uninstall we have been spammed with over 30 emails with semi English why did you leave messages, responding doesn't do anything as the emails are automatic and just keep coming. It's appalling the level of spam.
Hello ElectricAircon,
Thanks for taking the time to let us know your issue, and we are sorry for the negative experience you had with our app.
Ms Joy - our support agent has just sent you an email to assist you to resolve this problem.
I would be grateful if you could check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega team
They have awesome support, they assisted me throughout the whole process of getting the app to work..
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Excellent assistance and patience in explaining things so we could get it set up the way we want. Anna is very helpful
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀