Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 4 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
26. lokakuu 2023

I have recently been introduced to this app on the Shopify store and as an honest review it has been a steep learning curve but made easier with the help from the staff.

I had some issues with how it worked and how it displayed some of the RFQ however once I have spoken with the staff members there I did eventually work it out, I will say I was dealing with Anna and once she as helping me things did go smoother.

In the end I would recommend this app so long as you take a small amount of time to look at how it works and do not be scared to ask for help, sometimes they have a very simple solution to your problem.

Property Letting Furniture
Yhdistynyt kuningaskunta
Vuosi sovelluksen käyttöä
Omega vastasi 1. marraskuu 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

28. syyskuu 2023

El lenguaje y la zona horaria ha sido algo problemático para solucionar algunos problemas; pero la verdad se que el servicio de atención al cliente hace todo lo que está en sus manos para ofrecer el mejor servicio posible. La app está muy desarrollada para países angloparlantes, pero aún falta desarrollar ciertas opciones como las traducciones en los PDF aunque sea de forma manual si de verdad quieren ser la mejor app de este tipo en todo el mundo. Recomiendo mucho la app, y agradezco al equipo que hace posible que nuestra tienda tenga una herramienta para que nuestros clientes puedan cotizar sus productos. Espero sigan mejorando para poder recomendarla a mas tiendas de todo el mundo.

Mercalab
Meksiko
Noin 2 kuukautta sovelluksen käyttöä
Omega vastasi 3. lokakuu 2023

¡Gracias por tomarse el tiempo de dejarnos sus comentarios! Nosotros realmente lo apreciamos.
Es cierto que nuestra aplicación todavía tiene muchas cosas que mejorar y superar la satisfacción de nuestros clientes. Esperamos ofrecer pronto más actualizaciones a los comerciantes con las zonas horarias y el idioma para llegar a más clientes de todo el mundo.
Nos encantaría saber más sobre su experiencia para que podamos utilizar sus valiosos comentarios para brindarle una experiencia aún mejor la próxima vez.
Comuníquese con nosotros a través del chat en vivo o por correo electrónico a contact@omegatheme.com con cualquier comentario o sugerencia adicional que desee compartir.
Nuevamente, ¡gracias por tomarse el tiempo de revisar nuestra aplicación!

21. helmikuu 2023

easy install and custom on the free plan. But doesnt offer monthly pricing. Only by year. Need to offer more options please

Reel Mood Marketplace
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Omega vastasi 22. helmikuu 2023

Thanks for taking the time to leave us feedback! We really appreciate it.

I would like to share with you that our app does have a monthly plan for all plans. You just need to go to the Pricing Plan tab in-app and move t o the Monthly Plan option right on the top of the page. I hope you will find a suitable plan for you with this guideline. :D

Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

15. joulukuu 2022

Great app to use for request a quote and very helpful customer service. They help me with issues right away.

The Beautiful Watch
Monaco
8 kuukautta sovelluksen käyttöä
Omega vastasi 15. joulukuu 2022

Hi . We sincerely appreciate you taking the time to share with us your experience at . On behalf of our entire team, thank you for allowing us to support you.

5. tammikuu 2023

Helpful to problem solve getting the app set up. They set up a personal virtual call to troubleshoot connecting an email and it was much appreciated!

Supplied Energy
Yhdysvallat
27 päivää sovelluksen käyttöä
Omega vastasi 10. tammikuu 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

2. maaliskuu 2023

Great customer service and needed some tweaking to work on my site but all is going wel and communication is a priority for me.

Ashtari Carpets
Belgia
Noin 23 tuntia sovelluksen käyttöä
Omega vastasi 2. maaliskuu 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

Muokattu 21. huhtikuu 2021

i found the app a bit of a challenge to set up email and templates - more difficult than some others
Support helped to resolve the issues and all is working well now

John Diven & Cº
Yhdistynyt kuningaskunta
Vuosi sovelluksen käyttöä
Muokattu 28. kesäkuu 2022

Good customer service. We've had some problems throughout our time using the app but the team has gone above and beyond to try and resolve them. We appreciate the effort they have put in. We will continue to use the app.

Spacee
Australia
9 kuukautta sovelluksen käyttöä
Omega vastasi 8. kesäkuu 2022

Hello Andrew,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and is fixing the issue for you.
Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega Team

24. helmikuu 2022

Joy and Joyce have tried hard to assist to get this app working well on our website. We are now happy with the result.

Star Statues
Australia
6 kuukautta sovelluksen käyttöä
Omega vastasi 28. helmikuu 2022

Hi Star Statues

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team

21. marraskuu 2022

I used this app to create a "request a quote" button for customizable products and the customer service was very friendly and helpful in getting my templates working and looking the way I needed them to be. Being able to have the customer upload an image within the quote was a key component for me and my business model. If we need more technical help with this app and all its features in the future, I am confident that they will help again.

GoldFingerCo
Kanada
4 kuukautta sovelluksen käyttöä
Omega vastasi 22. marraskuu 2022

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗