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レビュー (643)

総合評価
4.9
評価レベルごとの件数
  • 評価の93%は5つ星です
  • 評価の4%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2024年8月5日

I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.

Pepper Gray Online Store
オーストラリア
アプリの使用期間:約23時間
Quote Snapが返信しました 2024年8月6日

Hi there,

We are truly sorry to hear about the difficulties you’ve faced with our app. We understand how frustrating it can be when things don’t work as expected, especially after investing time and effort.

Regarding the issues with form configuration and the user guide, we appreciate your feedback. Our team is working on improving both the functionality and clarity of our instructions to ensure a smoother experience for everyone.

If you’re open to it, we’d love to assist you directly to resolve the issues you’ve encountered. Please reach out to our support team at support@omegatheme.com with any specific details, and we’ll do our best to help you get everything up and running.

Thank you for your feedback, and we hope to have the opportunity to make this right for you.