Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
18 de dezembro de 2020

Love this app. Exactly the option I needed on my site for customers who have a project and need a quote for multiple items. I had a couple of changes I needed and the support team were amazing. They were fast to respond and made the change I requested very quickly.

School Furniture by Simplova
Canadá
About 4 hours usando a aplicação
19 de fevereiro de 2023

Only just added the app, and I have had to do a little fiddling to start getting it the way I wanted. Nothing too hard. The only issue I had was with how the products were showing in the quote box. But Stella on their help team sorted it very quickly for us (within 5 min it was fixed)! Very helpful.So no complaints with after sales service. We are still to put the app through more tests, but so far it is doing what I need. Thanks.

SUMMITSPORT
Austrália
About 3 hours usando a aplicação
Questão respondida por Quote Snap 20 de fevereiro de 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

Editado a 27 de julho de 2021

l'app funziona benissimo, e anche il team che mi hanno aiutato avendo un problema nel codice del tema

MorbideCreazioni™
Itália
About 3 hours usando a aplicação
Questão respondida por Quote Snap 27 de julho de 2021

Hi MorbideCreazioni™,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

13 de janeiro de 2022

Nice app and excellent support team, they resolved the issue quickly so you can have a great experience.

Raghavendra Rathore Jodhpur
Índia
About 3 hours usando a aplicação
Questão respondida por Quote Snap 13 de janeiro de 2022

Hi Raghavendra Rathore Jodhpur

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

26 de abril de 2022

Really great customer service, quick and efficient. BIG thank you to Joy and Joyce. Highly recommend this app.

WatchtimeSA
África do Sul
About 3 hours usando a aplicação
Questão respondida por Quote Snap 26 de abril de 2022

Thank you for leaving this thoughtful review! We're glad our support team responded to your inquiries. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
_From Omega Request a Quote - Hide Prices support team_

22 de novembro de 2022

Honestly, fantastic support resolving my issues, cant fault it! Very quick too. App is great so far, works for a number of needs - only thing I've found that I think could do with a bit of work is the 2FA support for email connectivity\integration. not a major but could be for some others that need customer replies and not keen on the lower security.

Mangata Sport
Nova Zelândia
About 2 hours usando a aplicação
Questão respondida por Quote Snap 22 de novembro de 2022

Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with OMEGA 🔥

14 de março de 2023

The app is a very useful and important part of our online store. I appreciate Tracy's help. She is super patience and professional.

CASVADA
Austrália
About 2 hours usando a aplicação
Questão respondida por Quote Snap 15 de março de 2023

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰

24 de outubro de 2022

Joy is very patient and helps me solve problems in time. Thanks a lot. I will use this app for some time to see if it will help me to get more orders.

Luxxi Home
Austrália
About 2 hours usando a aplicação
Questão respondida por Quote Snap 24 de outubro de 2022

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

29 de maio de 2022

Firstly the app does work, it was able to hide pricing and do as it says, however, customers can still purchase items if they go to the cart. I would expect the ability to disable purchasing to ensure things aren't sold unexpectedly. Now the reason for the 1 star, we uninstalled the app due to google market requiring the store not to hide pricing and allow checkout, this was when on uninstall we have been spammed with over 30 emails with semi English why did you leave messages, responding doesn't do anything as the emails are automatic and just keep coming. It's appalling the level of spam.

ElectricAircon
Austrália
2 days usando a aplicação
Questão respondida por Quote Snap 29 de maio de 2022

Hello ElectricAircon,

Thanks for taking the time to let us know your issue, and we are sorry for the negative experience you had with our app.
Ms Joy - our support agent has just sent you an email to assist you to resolve this problem.
I would be grateful if you could check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega team

7 de fevereiro de 2023

They have awesome support, they assisted me throughout the whole process of getting the app to work..

spare-place
França
About 2 hours usando a aplicação
Questão respondida por Quote Snap 7 de fevereiro de 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!