Avaliações (471)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
26 de maio de 2023

I am having good experience by using this app, support team is responsive. There are lot features in the app and still i need to explore to get more benefits. I recommend this app to others.

Dolphin Heat Exchanger USA
Índia
About 3 years usando a aplicação
1 de abril de 2022

Outstanding service. Have had the team make so many tweaks and changes to how the app displays on our site. They have been so patient and gone beyond to help. Highly recommend.

Konstruct Ltd
Nova Zelândia
About 3 years usando a aplicação
Editado a 12 de maio de 2020

Very arrogant business behavior - no answers even after two, three mails.
Don't count on this business! Look for better business partners,

First of all: all my spam folder does not contain any mail from Globo.

Second: software supplier should never ever put screen shots on public websites containing passwords

Third: software supplier should never ever put screen shots on public websites containing email addresses

Fourth: We got even no emails from Globo, even when we use there website contact form - tried three times

Fifth: It seems I'm not the only one which has "communication problems" with Globo. Just read the comments from 6th May from Canada.

If I would be a software provider, I would be very worry about what's happen with my clients mail. I would check all my website and look where the missing mails from my website email forms are sticking. That's a key information channel and not a sleeping chat window!

The "try" what I saw was a screenshot.... We never got the messages - also not the reply from your website online form requests. The presented screenshots seems to be from the support and not from your "so called" sales team, which also should give answers on ANY email requests.

Warahuus Landquart HGVL
Suíça
About 3 years usando a aplicação
Questão respondida por samita.io 12 de maio de 2020

Hi there,

I dont' understand what happened with your email. I have never get your response.
You can see I reply you 2 times.
First time: https://prnt.sc/sfpqz8
Other times: https://prnt.sc/sfpsec

Please check on your junk(spam) folder.
If you are not available on email, Our team also available on live chat now.

I'm looking forward to hearing from you
Best regards,
Helen

----------
Sorry for the screenshots issue. I already updated it.
As you can see our team has tried to connect with you. but we haven't yet receive any email from you.

16 de maio de 2023

HIDE PRICES DOESN'T WORK ON ALL 2.0 THEMES and the developers are very cavalier with their fixes and launching of code. I am a front-end developer. PLEASE BEWARE to thoroughly check Globo's code fixes because it doesn't appear that they do. Please let me explain our nightmare so this doesn't happen to you.

Our issue caused heheadaches with our customers, and in one case, substantially discount a product. Due to the nature of our high-priced products, our business is predicated on hiding prices from customers allowing us to quote accurately and appropriately. Unfortunatley prices on our Recently Viewed widget, Recommended Products widget, and Search (only on mobile) were still visible after we launched our 2.0 theme. As a short term, and very quick fix, I hid all prices using display:none; CSS, while the Globo team coded a fix.

After several responses telling me the code was fixed (when it hadn't been) we finally seemed to get it right, only to find out when the URL included /pages/, which is where all quoted products go to submit a quote, the prices would show in search and the widgets. A customer saw a wrong price and we had to honor that price costing us big. So once again, I implemented the CSS code hiding all prices unconditionally. Globo again said they fixed the issue, removed my code, and it clearly showed the prices on all search products without us being able to check their fix.

It seems that there is absolutely NO Q&A process on Globo's side when they implement fixes. So again BEWARE

Equipment Blades Inc
Estados Unidos
About 3 years usando a aplicação
Editado a 4 de novembro de 2020

A great, simple and easy to use app. Perfect for our business model. Plus the customer support is excellent and with quick response times!

Numedex
Irlanda
About 3 years usando a aplicação
12 de novembro de 2019

Globo are literally the most attentive, concise and efficient app developer I've come across in 6x years of using Shopify! Our Quoting system is impeccable, they went above and beyond in helping us set up and i' m thoroughly looking forward in working with Globo - we're on the highest price plan and have been thrilled with all their efforts so far. Thank you Helen and team :)

Arbil Rail
Reino Unido
About 3 years usando a aplicação
2 de fevereiro de 2023

The application works very good. They helped us with a personal solution. Support is great!..........

Schaart Communications
Países Baixos
Almost 3 years usando a aplicação
9 de setembro de 2022

Best company here at Shopify app store. Fast customer service and good quality software including this one. Works without problem!

Theramart
Estados Unidos
Almost 3 years usando a aplicação
15 de junho de 2021

I needed an app that could focus on quoting instead of capturing orders. Globo was quick to respond to help requests and get the app working on my site. Great service!

Mighty Imprints
Estados Unidos
Almost 3 years usando a aplicação
12 de abril de 2018

Super helpful and accommodating
Nham did everything I asked for and was amazing to deal with
Job completed very quickly and responsive to emails

Che Event Hire
Austrália
Almost 3 years usando a aplicação