ReSell—Post Purchase Upsell , 53 avis
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Good app , i love this!!!
Thank you very much for your review! It's great to know that you like the app and find it useful. If you have any questions or comments, please don't hesitate to contact our Support Team. We are always at your service!
very easy to build your funnel
This is really wonderful, and so pleasant to see the exact use from our product to people who can grow up even more with the the help of your idea! Our entire team is totally grateful for your choice with the ReSell app, and we're always happy to assist you further at any moment in case you ever have any related questions. Thanks a lot for your review and this significant motivation!
This app not only works great but they went ahead and implemented a feature I requested. Now they are the best post purchase upsell app out there with the added feature. The customer service and the developers were both very patient and handled all my requests nicely. Highly recommend.
We are so grateful for your feedback. Feel free to contact us, our team is always at your service.
**UPDATE**They have fixed the UI to allow for first time buyers to purchase. They are also working on a fix for the declined transaction issue. Will update.
Their platform adds DECLINED upsell transactions to your stats, passes them to fulfillment, AND charges you for them. This is boarder line fraud. not to mention completely ruins all stats, and creates extra work trying to catch the declined upsells before they ship. I have lost thousands in inventory because of this app. They have charged me for declined upsell revenue. And i spent over 10 hours AT LEAST trying to tell them to fix it. over and over and over again.
I've told them over and over and over again for months and they refuse to acknowledge the issue. After warning after warning, request after request, I will be forced to report this app to Shopify incompetence and for fraud. It is absolutely unacceptable behavior.
Thank you for your review.
As a result of our communication in the previous month, we created a table that lists all the accepted paid and unpaid offers so you can ensure that everything is calculated properly. As you can see from the statistics, the app has generated over significant amount of revenue.
We are really sorry to know that you are unhappy with the app, but we made it in accordance with Shopify standards and requirements. We are ready to cooperate with you to improve your and other merchants' experience. Please contact us using any preferred channel (https://devit.software/customer-support) to discuss this matter further.
Super easy to use and set up. Support is very responsive and helpful. I have raised a minor issue and they are already aware of it, hopefully there will be fix soon :)
Thank you for your feedback, our team highly appreciates it. Let me assure you that we'll do our best to release a fix in the shortest possible time. We'll keep you informed on the progress.
Have a nice day ahead!
Amazing customer support, immediate and efficient responses. App works great in itself, I just needed some custom features is the only reason I had to contact them.
Thank you so much for your estimation of our work, and for these pleasant words towards our product ReSell! You're most welcome to get our support ahead, at any time when you need it.
nice
Your 5-star review means a lot to us! We're thrilled to hear that you're enjoying our app. Our team is committed to helping you—feel free to reach out anytime you need assistance.
Amazing app!
Thank you so much for your positive estimation of our work. This means a lot for our entire team. Please feel free to turn to us at any moment if you need help with the app or have any questions.
AMAZING APP
Thank you for your kind review.
We are very glad that you like our application and keep working to make it even better.
Great and simple app for post purchase upsells, it's been working nicely and we appreciate the rule features. Not to mention it's free :)
Our team is really grateful for your feedback! We are happy that you are satisfied with our app.
Feel free to contact us. We are open for cooperation!
Yours,
ReSell team