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The merchandising sorting rules are extremely helpful in organizing larger collections and scheduling featured products. My biggest issue is there is very limited reporting options. There is an app performance report, but it is only available every 30 days. That is not helpful in analyzing the store's merchandising performance and the app's ROI.
Thank you for your feedback and for using the app!
We completely agree with your point and are actively working on a new reporting section to improve your experience.
Stay tuned for updates!
Great works as advertised. Easy to use.
Can be a little slow when making changes. Our only request would be a more flexible way to merchandise the featured products of a collection. Moving an item only 1 space up or down is very tedious when you are merchandising many products and many collections. This is magnified by the slow response.
I would really love to see this in action in order to decide If picking a plan is worth it. I just need to see something change first.
Hi,
Thank you for installing the app. Sorry to hear about the experience.
You definitely should be able to see changes.
Please contact our support from within the app or directly at support@egnition.io, so we have the best email for contacting you.
Please describe the issue and we will have a look at your store settings and suggest a solution.
I will ask our team to have a look at your store in the meantime.
We can extend a trial if that is needed. It's not a problem.
Will be waiting for your email.
Thank you!
Update:
I've also followed up on this to the ...@gmail.com email that you use for your store. I've also explained how the trial period works.
