Valutazione complessiva
4,4
Numero di recensioni per livello
  • Il 69% delle recensioni ha 5 stelle
  • Il 14% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 3% delle recensioni ha 2 stelle
  • Il 14% delle recensioni ha 1 stelle
30 novembre 2021

Great app! Nice and clean UI, that makes it easy for us, to offer our customers notifications. And great support :)

LIÉ STUDIO
Danimarca
3 mesi di utilizzo dell’app
HulkApps.com ha risposto 31 maggio 2022

Hello there!

Thank you for your feedback!

We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand.

Should you need any assistance from us in the future, feel free to let us know!

13 dicembre 2021

Great app. Works fine. Very handy when you need to automaticaly warn customers about product availability.
And great customer support.

Frenezy Editions
Francia
6 giorni di utilizzo dell’app
HulkApps.com ha risposto 1 giugno 2022

Hi,

Thank you so much for your amazing feedback. We are truly glad our Customer Experience team was of help to you.

Should you need any other assistance, please do reach out at any time.

Have a lovely day! :)

Data modifica: 27 maggio 2020

They were able to fix and make the app work as expected. The only issue was not compatible with a WhatsApp app, so I change it to another WhatsApp app and it worked fine. SMS messages not working in HK. Thanks for your Support.

hkmedicalstore.com
RAS di Hong Kong
14 giorni di utilizzo dell’app
HulkApps.com ha risposto 27 maggio 2020

Hey there, thanks so much for the review and for sharing your feedback. We've flagged this as an improvement request to our Product Team. We can't say if/when this feature might be made available at the moment. If our product team decides to implement this, we'll get in touch!
Let me know if I can help with anything else.

28 settembre 2021

This app falls short and has bugs. The support team have been useless (two weeks with no solutions).
First bug, the EMAIL WHEN AVAILABLE button will show on variants that are in stock (which is confusing).
Second bug, logo image keeps dropping from the email template.

Heirloom
Regno Unito
11 giorni di utilizzo dell’app
HulkApps.com ha risposto 11 novembre 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Data modifica: 24 aprile 2020

Update 24.4.2020:
not recommended for two reasons:
1) they require you to have mailchimp or the other provider in order to actually send the emails - otherwise nothing will happen. I feel that that has not been communicated properly in the product description

2) this is the main reason I am giving a two star review: this app broke my page (due to including jQuery in a weird way). Generally, this is a big weakness of Shopify IMHO - the apps are not really aware of each other and just include jQuery 1000s of times; however this one BROKE the other jQuery inclusions, and I was not able to fix it

On the plus side, the support was quick to answer and clarify about Mailchimp.

I do not recommend this app anymore.

I looked for Notification Apps, and this one made a good impression (mainly because there were no scary reviews of notifications being sent out on accident). It has a dashboard with tracking, showing me which items customers are interested in (which was my goal).

I had to manually install it (modify the theme to add the button) - unfortunately onboarding is not well done when you run the app the first time, it is a bit confusing, the online help was not really helpful when the button did not show up - the code which needs to be added is (just beneath your add to cart button).
This information, fortunately, was present on the configuration screen.

I feel that the text entry fields for configuration of the templates are too small to be convenient - this is possibly something the developer could work on.

The sample notification is sent with an e-mail address "name" which I set, but the actual address is an e-mail owned by the developers. I am not sure what will happen with real notifications, but this is also something I did not expect.

Finally, I am happy with the pricing of this app.

pi3g
Germania
12 giorni di utilizzo dell’app
HulkApps.com ha risposto 13 aprile 2020

Hello,

Thank you for providing us inputs. We care deeply for our merchants and we would love to make improvements in our app to make your experience even better next time. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.