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Even after selecting price and removing all Variants, price doesn't show. I tried everything… but still
Thank you so much for submitting your review. I'm sorry to hear that the template hasn't been cooperating with you, and I'd like to help you get it sorted out. I have sent you an email so we can take a look into the app settings together. Please reply to that email whenever you have a moment. Looking forward to getting this resolved for you. -Sophia, Shopify Support
Massive issue with this app and google shopping feed - have spent hours rectifying the issues this has caused and has un-synced all my products with the google shopping feed! PLEASE FIX!!!!
This app is terrible. It takes twice as long to setup and print barcodes. There is little customization and it only works in chrome.
Thanks for providing feedback on the Retail Barcode Labels! While the app is designed to work with all Shopify supported browsers, we do recommend Google Chrome for the best experience. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
The old version had its limits, was finicky, and took many tries to master but the new version is absolutely useless. There are way too many steps involved and the worst is the issue that it now treats the Dymo Labelwriter like a network printer - the proper Dymo label types I use do not show up on my label options list so I can't print anything at all.
Hi there, thank you for providing us with feedback on Retail Barcode Labels app! All Dymo label formats are supported but some do require a different workflow than others, such as exporting the label information to be used in the Dymo desktop software. I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support
This new version gets zero stars from me. I have a case of the Dymo labels from the old app to use and there is no template for them on the new app. I tried to grab something close, but half of the label is cut off and the print is tiny. I also have to take MORE steps to create and print barcodes...which I definitely do not have time for. If you're going to create something new...maybe it should be better? More efficient than the last? I cannot tell you how much I HATE this new version!
Been unable to print with my Dymo label printer, contacted support but getting nowhere. Basically the app is all setup, when I press print the labels come out but are completely blank! No information on them at all. Printer works fine when printing labels outside of Shopify!
Very disappointed, there are some many steps and it is difficult to use. Our previous barcode app was very easy..
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I apologize for the frustration the new app has cause you and your team. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
This app doesn't work. I use to be able to print beautifully designed barcode tags. I can't even get my Dymo to at the least get the correct sizing to print a generic looking barcode. You guys need to fix this quick, or bring back the old app that actually works. It's not even a fact of user friendly, it literally does not work with my Mac and Dymo.
Hey, there! I am sorry that this has been your experience with the Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
Not sure why I have to buy brand new labels because now they are printing Lengthwise instead of the original way. Please don't make this a "have to".
It is convoluted and terrible. it took us an entire day to figure our how to make things print and now there are at least three more steps in the process. Big downgrade, very disappointing.
Hey there,
Thank you for this feedback, we are working on improving all of our apps constantly so we really appreciate you taking this time. I understand that the app can take a few additional clicks in comparison to the original app it had replaced. During the print screen, it can require additional clicks. To get around this, merchants must select Print using System Dialogue and then select the appropriate SKU from the list there instead. Please check out this screenshot http://bit.ly/2ETUEld. I have gone ahead and emailed you to provide any further support and gather any additional feedback you may have. -Bo, Shopify Support