Reseñas (546)

Calificación general
2,2
Recuentos por nivel de calificación
  • El 14% de las calificaciones son de 5 estrellas
  • El 11% de las calificaciones son de 4 estrellas
  • El 13% de las calificaciones son de 3 estrellas
  • El 15% de las calificaciones son de 2 estrellas
  • El 47% de las calificaciones son de 1 estrellas
20 de junio de 2020

Creo necesario incuir mas plantillas de Dymo. Esta muy limitado para poder imprimir con esta impresora. De resto me parece una buena app

Gracias

mui mia
España
Alrededor de 1 mes usando la aplicación
16 de noviembre de 2020

Lacks support for custom labels. Great app otherwise. I would give 5-stars if it had that one feature. We use a custom printer.

House of Plants
Canadá
Alrededor de 1 mes usando la aplicación
Shopify respondió 18 de noviembre de 2020

Thank you for leaving this feedback and I'm glad that you've mostly found the app to be useful for the business. I will be sure to pass your comments onto our development team for them to consider as we build and develop the app in future. Thanks again! -Oliver, Shopify Support

19 de agosto de 2023

I have a Zebra printer that I bought from Shopify and use the jewelry tag that looks like a barbell. This ap would work fine if you would just put an extra line for Title of product. Now the tag only shows price and barcode. This makes labeling the product and finding an item very, very time consuming. I have been using this same Zebra jewelry tag for 20 years with Quick Books point of sale and it printed Title, price, barcode and even 2 short variants. So why can't you take the time to make that title option available? Yes the font would be a bit smaller but still easy to read. This size tag is so perfect for all of our products and I don't even sell jewelry. Please, make our jobs easier. Thank you.

Pepperberries
Estados Unidos
26 días usando la aplicación
Shopify respondió 23 de agosto de 2023

Thank you for writing your review and for providing us with your feedback on how the Retail Barcode Labels app can be improved. We appreciate your suggestions and I will be sure to submit them to our development team. -Victor, Shopify Support

4 de abril de 2019

We cannot adjust the size right for our labels.... The previous app was way cleaner and easier to set...
We are using the 30336 sized label and there is always part of the description and title that gets cropped... you guys need to make it adjustable so that if w have a longer title, it doesn't get cut after 12 characters...

Axis Boutique
Canadá
Alrededor de 1 mes usando la aplicación
Shopify respondió 5 de junio de 2019

Thank you for sharing this feedback with us. This is due to a current limitation on how many characters can fit on the label based on the label size:

> Small (1" x 1"), maximum of 6-8 digits
> Medium (1" x 2 1/8"), maximum of 22 digits
> Large (1 1/8" x 2 1/8"), maximum of 40 digits
> Butterfly/Barbell (3/8" x 3/4"), maximum of 8 digits (not available in the United Kingdom)

There is more about that here in this link here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#supported-barcode-labels

We’re always looking to improve apps with this kind of feedback, and we are working to improve the way our apps work with stores and what they can offer merchants so as yourself. I will be submitting your feedback as well to our developers too. I’ve also followed up with an email to you as well if you have any more questions. Thank you.

Niall, Shopify Support.

19 de abril de 2019

99% of the barcodes printed with the app can't be recognized by the barcode scanner. No wonder it's a 1 star app....

Jolie Femme Fashion Store
RAE de Hong Kong (China)
29 días usando la aplicación
Shopify respondió 31 de mayo de 2019

Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! For the quality of the label not being able to be scanned, you are able to increase the quality in your printer settings. We recommend increase the quality to 300 x 600 DPI and there is a help guide on how to achieve that here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels

I've reached out to you via email to follow up on your experience and hopefully get additional feedback with the app. Hope to connect soon!

- Alex, Shopify Support

15 de enero de 2019

Other reviewers are right. This app was a complete waste of time...after 3 lengthy phone calls with support still couldn't get it to work. Text gets cut off on labels. Support suggested I download 2 other browsers to try (didn't help )and then suggested trying to export the info via csv file directly to dymo softeware (those steps also didn't work and also seems way too complicated). Usually I am a fan of shopify but this app is a complete and utter fail. I purchased another app for $9.99 a month and it worked perfectly in the first 5 minutes and offers a lot of great user friendly options and customization. Do NOT waste your energy on this. It is time I should've spent on developing my business. Would gladly spend money than get something for free that doesn't work.

Emily Hsu Designs
Estados Unidos
29 días usando la aplicación
Fecha de modificación: 7 de agosto de 2019

I have been using this app to create barcodes and most of the time it has worked well. I wish that you could manipulate the order of the labels as I do not fill a full sheet of labels and I waste labels. Unfortunately, it has created one barcode code assigned to multiple products. We cannot use these certain barcodes as it does not work well with our system. :(

Greek Divine and More
Estados Unidos
29 días usando la aplicación
Shopify respondió 20 de agosto de 2019

Thank you for reaching out and for providing your review. We're always looking to improve the platform and apps that we offer, so we appreciate feedback from our merchants on how we can do that. I will be submitting your feedback re: the order of the labels to our development team.

In regard to one barcode being assigned to multiple products, this should not be happening. I will be sending you an email shortly so that we can troubleshoot this problem and hopefully find a resolution. Please keep an eye out for my email and I look forward to hearing back from you. -Victor, Shopify Support

9 de marzo de 2023

The app started randomly generating barcodes without our request, causing several issues with our integrations

mammy.b
Brasil
29 días usando la aplicación
Shopify respondió 14 de marzo de 2023

Hey, there! Thanks for taking the time to write a review. If available, could you attempt to clear your cache on your browser? In some cases, clearing the cache on your browser can fix mirror issues that you may experience with the Shopify admin.

If the issue persists, could you try to use a separate browser? For example, if you are using Safari - try this action on Google Chrome.

If these troubleshooting methods did not work for you, we can take a further look into the application by reaching out to our live support: https://bit.ly/2AWw5VA. - Ollie, Shopify Support

29 de enero de 2020

This app is a little gliltchy. It doesn't always create all the barcodes for new items, it doesn't have a cart or easy way to print tags for new items, and just about every other time, it doesn't populate the print window and you have to generate tags again. Very time consuming and only works with Dymo label printers, which are marginal also. I expected much more!

Damselfly Clothing Company
Estados Unidos
28 días usando la aplicación
Shopify respondió 26 de febrero de 2020

Thank you for leaving this review. To create barcodes for new products only, please follow these steps (http://bit.ly/2w4VxG2) to add barcodes to any products or variants that don't currently have a barcode assigned to them.

In terms of the issue you mentioned with the print window not populating, this may be a browser issue. I recommend testing this out in a Chrome browser to see if the same problem occurs.

I'm going to send you a follow up email to check in and make sure this information helps resolve your queries. Speak soon! - Rae, Shopify Support

13 de julio de 2020

Messes up ALL your barcodes. I have had to go back over 500 barcodes repeatedly until I eventually figured out it was this app messing everything up. Avoid.

Season Cookshop
Reino Unido
27 días usando la aplicación
Shopify respondió 6 de agosto de 2020

Thanks for taking the time to share your review. I'd like to take a look into this issue for you and offer some guidance. I'll be sending you an email shortly so we can discuss this further. If you are still needing assistance, feel free to respond to my email directly and we can continue from there. Thanks! - Julie, Shopify Support