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This app is very limited. It doesn't have an option to print on 3/4x2" DYMO labels that we have been using forever. I also want to print our logo on the label but there is no option for that. I may have to spend an extra $10/mo to get what I need, but I feel that as a product-based platform, Shopify needs to offer a solution to this problem.
Hey there,
Thank you so much for this feedback, is as always, is valued. I have gone ahead and reached out to you directly via email to offer any additional support you may need.
-Bo, Shopify Support
THIS IS NOT WORKING FOR ME. The labels print off center even though I have the exact avery labels in my settings.
Thank you for providing us with this feedback. I'd like to learn more about the labels you're using, so I'll be following up with you via email. You can reply directly to me there once you receive it so that we can discuss this further. Talk to you soon! - Oliver, Shopify Support
Destroyed my Google shopping feed, all the barcode are not valid with GTIN and google turned it down I asked for help, I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down. Before i didn't have a single issue
Thank you for writing your review and I'm sorry to hear that you've had this issue. Barcodes generated via the Retail Barcode Labels app will be unique to your store, whereas Google requires specific barcodes if you are selling registered products. These barcodes would generally be predetermined and barcodes generated via the app would not be appropriate, unless the products you are selling are custom products. Custom products do not need to have a unique identifier.
If you'd like to receive more assistance for this issue, please reach out to our support team who would be happy to help: https://bit.ly/2AWw5VA. -Victor
everything is fine... but all template price is not getting printed properly price is coming only in tag template :(
Thank you for reaching out and bringing this to our attention. It looks like we may need to access your account in order to get a closer look at the issue. While we're unable to provide account-specific support via the Shopify app store, we'd be happy to further assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias, Shopify Support
App looks good sadly it bugs when creating template : I only get the barcode and the SKU, even when selecting Price, Product name and Variant. I can t use it if I cant have the price on the label... Hope they ll fix the bug
Thanks for reaching out about this! If your labels aren't showing the product price, this is most likely because you're using a currency that isn't currently supported. This app currently only supports the currencies found here: https://bit.ly/3pcMSbf. If you're not using one of those currencies, this would be what's causing your issue there.
If that's the case, I suggest using the Dymo Label software to create your labels instead: https://bit.ly/39fg0Ji.
If you are using a supported currency, please contact our support team so that we can look into this for you further: https://help.shopify.com/en/questions. Hope that helps! - Brie, Shopify Support
This app saved me!! The task of customizing barcode and sku details on a label for thousands of variants seemed so overwhelming until I discovered this Shopify app demo on youtube. Takes my gs1 barcodes which are already imported in Shopify. Can customize label to include sku and variant details. So quick and easy. Minimal work needed.
Even after selecting price and removing all Variants, price doesn't show. I tried everything… but still
Thank you so much for submitting your review. I'm sorry to hear that the template hasn't been cooperating with you, and I'd like to help you get it sorted out. I have sent you an email so we can take a look into the app settings together. Please reply to that email whenever you have a moment. Looking forward to getting this resolved for you. -Sophia, Shopify Support
I contacted support, but all of the AI's answers were things I had already tried, and they did not lead to a solution.
Support tells me to look at the "Retail Barcode Label", but this link is broken. I will stop using this app because I don't have the support I can count on.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that you're experience with the app wasn't satisfactory. To connect with our Live Support, you can enter 'I still need help' into the chat box. This will allow us to take a closer look into any issues that you may be having: https://bit.ly/2AWw5VA. - Blair, Shopify Support
It does not work properly. although SKU and product name appers in the preview, they disappear when I print out.
Hi there. Thank you for taking the time to share your feedback. I'm sorry to hear that you've had a negative experience using the Retail Barcode Labels app. If you haven't already, I'd encourage you to connect with our Live Support so we can take a closer look into this issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support
This app is easy to use and it's exactly what we need.
It would be nice to be able to set up what kind of barcode it creates.
It has only the 8-digits option.
Thank you for this feedback! I can definitely see how more digit options could be beneficial to users. I'll be sure to pass that on to the developers as a feature request for you. Cheers. - Brie, Shopify Support