Retail Barcode Labels

Thank you for this feedback. The Retail Barcode Labels app supports specific label sizes for each printer brand - the largest Zebra option is 3"x2" and DYMO is 1 1/8"x3 1/2". Custom sizes aren't currently available in the app. For larger labels, a third-party barcode app from the App Store may offer more flexibility with template sizes. Your feedback helps us understand what merchants need.

Hi there! Thank you so much for sharing this feedback!
I completely understand that being able to print your labels correctly with your Dymo 550 label printer is super important. The 1" x 1" labels are supported for use with the app, however, they do have a maximum of 6-8 digits allowed due to their size. That information and some steps you can take to optimise printer settings for the best printing results can be found through this link: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#supported-label-sizes. We also have a resource with some print quality troubleshooting steps for that specific printer model which you can try, through this link: https://help.shopify.com/en/manual/fulfillment/fulfilling-orders/shipping-labels/label-printers/dymo-labelwriter-550-series. If you are still encountering issues, please do feel free to reach out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks!
- Natasha, Shopify Support

Bonjour ! Merci beaucoup pour votre retour !

Je comprends parfaitement qu'il soit essentiel de vérifier que toutes les informations de votre étiquette tiennent sur celle-ci avant l'impression. Il est normal que certains champs sélectionnés soient imprimés tels quels, sans ajustement automatique au modèle. En effet, la résolution et l'échelle de l'imprimante doivent être optimisées pour une impression correcte. Vous trouverez plus d'informations à ce sujet ici : https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#recommended-print-settings-for-barcode-labels. Il vous faudra peut-être supprimer certaines personnalisations pour adapter l'étiquette à la taille du modèle et à la surface d'impression disponible. Si le problème persiste, n'hésitez pas à contacter notre équipe d'assistance Shopify Retail via https://shopify.link/vRn. Nous nous ferons un plaisir de vous aider. Merci !

- Natasha, Assistance Shopify

Hi there! Thank you so much for sharing this feedback!
I completely understand that being able to select a specific Brother printer label template would be a helpful option to have. I have passed that feedback along to our development team, and really appreciate you flagging this! In the meantime, it might be best to select a label template option that most closely matches the dimensions of your Brother labels. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support

Hi there! Thank you so much for your feedback! You should absolutely be able to remove price information from a label template, and I completely understand your need for this option. To do so, just pop into the template you will be using, untick the **Price** field on the label preview and then click **Save template**. You can then print your labels as normal with that edited template. If you are already doing so and the issue persists it would definitely be worth reaching out to our Retail support team via https://shopify.link/vRn so we can see if we can establish the root cause of the issue and fully resolve this for you. Thanks!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing your feedback!
The Retail Barcode Labels app does allow some customisation of the label, however, I am not aware of any specific setting which can be utilised to change spacing between the currency symbol and the first number of the price. Please do feel free to reach out to us at any time via https://shopify.link/vRnL and we can look into this further with you and see if we can get that resolved for you. Thanks!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback!
I completely understand that having the option to print barcode labels directly from the POS app would be of benefit to your business, and I have passed that feedback along to our development team. Really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing this feedback!
I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support

Hi there! Thank you so much for sharing information about this issue! Our Retail Barcode Labels Apps assigns barcodes to your products based on the last 8 digits of your product variant IDs and generally these are unique to each one. Even so, if a store has a very large number of products, there is a small chance that some of the variants can have the same 8 last digits, hence "duplicating a barcode" in such cases. However, that may or may not be what is at play for your store, so it might be no harm to reach out to us at https://shopify.link/vRn so we can double check for you, just in case it is a workflow issue that could be resolved and/or if we might be able to advise on a workaround. Thanks so much!
- Natasha, Shopify Support