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Really the only issue I have with this app is that a good portion of my labels are not being generated with titles, which isn't the worst thing in the world, but it's quite obnoxious and seems random as to which products will have titles and which won't. Customer service has been fairly useless in addressing this issue.
Thanks for sharing this feedback on the Retail Barcode Labels app. I understand you're having troubles with the titles on your labels, and I'm sorry you've had difficulties resolving this with our Support team. I'd like to help look into this further, so I'm going to send you a follow up email with more information. I look forward to speaking with you soon! - Rae, Shopify Support
The app is not flexible enough on the label sizes. The labels print to a .pdf anyways. The ability to add our logo would help.
Thank you for sharing your review and I appreciate you providing us with your feedback. I understand how adding a logo and having different label sizes available would be a useful feature to have, so I will be sure to pass on your suggestion to our development team. I'll also be following up with you via email, so feel free to respond directly should you have any further feedback to share. Thanks again! - Julie, Shopify Support
Awkward interface. I do appreciate the batch print feature, but I don't love having to manually reset the printer used, the paper size, and the scale factor every time I go to print. That being said, I'm quite appreciative of the fact that the app is free, and hope that Shopify continues to improve the functionality.
There needs to be a way to input other sizes for templates. I have extra small dymo labels that are compatible with my dymo printer I purchased from Shopify, but I am unable to use them as their size isn't supported in the app.
Thank you so much for providing us with your feedback. At this time, the Retail Barcode Labels app supports the following labels sizes: https://bit.ly/2Zdw49M.
I can certainly see how it would be helpful for merchants to have more templates sizes available within the app. I've submitted feedback directly to our developers on your behalf in hopes that this is something we can address in the future. - Oliver, Shopify Support
The app works, but could work faster. Also why is it not possible to print all labels for items received on a purchase order. Does not make sense you need to go one by one even though you already have all items and quantities in the purchase order.
Thank you for writing your review and for providing your feedback on the Retail Barcode Labels app and how it can be improved. I'd like to discuss this with you in more detail, so I'll be sending you an email shortly to touch base on this matter. Please look out for my correspondence and get back to me there if you'd like me to take a closer look at this. -Victor, Shopify Support
The bar codes really help me organize my inventory. But when I print multiple out at a time, 3 or 4 of them will not print correctly on the Dymo sticker leaving me to try and printing them again. So I cannot print more than 5 at a time otherwise it will mess up and skip and not print correctly. Yes I have the right stickers and set up sizes. If I print less than 5 at a time they come out perfect each time.
Thanks for leaving this review. When printing in bulk, it's best to follow these steps (http://bit.ly/2GC5bSM), and ensure your printer is using these recommended settings (http://bit.ly/331SMkl).
I'm going to follow up with you via email to help look into the troubles you're having, and work towards a resolution. Talk soon! - Rae, Shopify Support
Its not too bad. Workflow it is very 'Shopify' style in the sense of how engineers there imagine retail stores function. Limiting factor is the template designer. Designer is flexible on data to include on label, but custom images or logos cannot be used in this version. It is a branding point, plus it is part of how I can verify the item, when being returned, came from my store and not one down the street.
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. I've followed up with you by email to discuss your experience. Look forward to speaking with you there! -Jason, Shopify Support