Note globale
2,3
Nombre d’avis par note
  • 14 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 13 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 47 % des avis sont des avis à 1 étoiles
Modifié le 10 juin 2019

If I could rate this a zero I would. This app has cost me so much time and money. It is extremely ineffective. I have tried it on Google Chrome, Safari. I have wasted at least a roll of labels trying to get it to print. Twice I have reached out for assistance to no avail.

Solar Flare Glasswork & Design
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 11 juin 2019

Thanks for sharing this feedback about the Retail Barcode Labels app! I'm very sorry to hear you've a roadblock with the app, and I'd like to look into this issue further with you. I’ve reached out to you via email so we can troubleshoot this, and I hope to hear from you soon! - Lauren, Shopify Support

Modifié le 14 mai 2019

Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options.
There should also be an option where Barcodes are created automatically.
Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity.

Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction.
It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now.

Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.

Chance Vintage
États-Unis
Environ 2 ans d’utilisation de l’application
Shopify a répondu 16 mai 2019

Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support

20 mars 2019

This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.

E. Blackhurst
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 26 avril 2019

Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support

Modifié le 10 avril 2019

They limit your review to 100 character so that you cant tell everyone how bad this app really is

Blush Ivey Boutique
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 4 juin 2019

Thank you for sharing this feedback!

We're sorry to hear that you had a negative experience with the Retail Barcode Labels app, and we'd love to assist to get this working. We encourage merchants to leave reviews with as much context as possible, and we require reviews to be at least 100 characters so that we can get a better understanding of the issue :) I’ve reached out to you via email so we can investigate this issue further. I hope to hear from you soon! - Lauren, Shopify Support

Modifié le 10 avril 2019

I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.

Perfect Trading
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 25 avril 2019

Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support

Modifié le 2 avril 2019

App lags all the time. There are so many flaws. The other system wasn't perfect but this is even worse. When I create barcodes for all items without barcodes, it would be nice if it would actually create barcodes for ALL without barcodes instead of having to keep creating them for each item I have entered. Also it would be nice to see all the recent items entered so I can print those barcodes at once instead of manually entering each item, selecting each barcode and then printing. I think the only thing I like about this app is being able to use different type of labels and printers instead of using only the dymo. PLEASE make this app better.

Beaus & Belles Boutique
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 5 juin 2019

Hey there! Thank you so much for this feedback. These are currently a limitation of the app and we are working on this. I will be sure to pass this along to our developers. I've followed up with you via email to log your feedback for our development/platform team so I can get a little more context from you. -Bo, Shopify Support

25 mars 2019

THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!

Mi-Life
Australie
3 mois d’utilisation de l’application
Shopify a répondu 1 mai 2019

Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support

4 septembre 2019

Very finicky. Ultimately allows me to get the job done, but it's very clunky and doesn't always bring up the products I want to make labels for.

Au Claire Boutique
États-Unis
Plus de 2 ans d’utilisation de l’application
Shopify a répondu 25 septembre 2019

Thank you for posting this review. I'm sorry to hear that you're having troubles creating barcodes for certain products, and I would really like to help look into this further. I'm going to send you an email shortly so that we can discuss this in more detail. Please reply directly to my email once you receive it, and I'll be glad to help provide some additional assistance. I look forward to hearing back from you! - Rae, Shopify Support

15 avril 2019

I like the barcode app as a whole but I hate how the Retail Barcode system doesn't print sizes anymore. It makes it 10x harder to tag inventory now instead of it being a simple easy process.

B's Uptown Boutique
États-Unis
Environ 2 ans d’utilisation de l’application
Shopify a répondu 3 juin 2019

Thanks for sharing your feedback. The sizes are variants and this can be added to your created label template. You can see a help guide on how to add it here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-a-barcode-label-template

We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance anytime. I’ve sent an email to you and so we can get this app working properly for you. Hope to hear from you soon!

- Alex, Shopify Support

Modifié le 8 avril 2019

I don't like that once you create a barcode you have to search for the item again - it's a waste of time!

Pink Seahorse Boutique
États-Unis
3 mois d’utilisation de l’application
Shopify a répondu 4 juin 2019

Thanks for sharing this feedback about the Retail Barcode Labels app! This is a current limitation due to the app's workflow. That said, we’re always working to improve our apps' functionality, so I’ve followed up with you via email to log your feedback for our development team. - Lauren, Shopify Support