Avis (546)
Affiner
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Par note
Prints barcodes but as soon as I try to scan with my POS it says not found or wont scan at all. This definitely is not user friendly.
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you've had a less than ideal experience using the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue that you're experiencing: https://bit.ly/2AWw5VA. - Blair, Shopify Support
I like that this app is simple and easy to use. However, the lack of support for Brother printer labels is a huge bummer. I've had to use a different label template to get close to the labels I'm using but the top line of print gets cut off if I put even one extra line on it. The print is also off center which bugs me. And I really don't want to spend hundreds of dollars on a new printer when I've already invested hundreds into the setup I currently have.
Hi there. Thank you for reaching out and for sharing this feedback. The only supported printers are the DYMO and the Zebra. As well, you can print to your own office printer using Avery labels (https://bit.ly/2Wiy4ib).
I can certainly see the potential benefit in offering more support for additional printers, such as the Brother, so I would be happy to submit your feedback to our developers for future consideration. Thank's again! -Marty, Shopify Support.
It is not user friendly AT ALL. The old free app was 1000% better. The fact that you have to click 75 times to finally print your tags is not an effective use of time. Please update!
Hey there,
Thank you for this feedback. We are striving to better all of our apps so this feedback is very much so appreciated. I did some digging into this for you and found that there is a workaround to avoid all of these additional clicks. These additional clicks are often due to missing label types, this can be avoided by selecting Print using System Dialogue as per this screenshot https://screenshot.click/06-07-t1ub2-jxx6e.png and then select the appropriate SKU from the list there instead.
I have gone ahead and reached out to you via email to offer additional support if needed and to gather any further feedback you may have. -Bo, Shopify Support
PLEASE take away the extra step of PRINT LABEL SHEET. It's annoying to have to click more than we used to, and it's becoming time consuming. Otherwise up until then it's been great. Thank you
UPDATE
The app has been restored to it's former efficiency, without the extra Print Label Sheet steps. THANK YOU! 5/5
Thank you for sharing this feedback with us! Our development team will be grateful to know how this feature has been affecting your workflow.
I'd like to chat more with you about your experience with the app so far. I've followed up with you via email so that we can continue our conversation and I can share your thoughts with our team. -Lizzy, Shopify Support
This works okay but I really wish it would integrate into the "transfers" tab. It's very time consuming to have to receive inventory and then go into a separate app and reselect all of my merchandise to print labels. It would be amazing if I could print labels for the items I got in directly from the Transfers screen.
Hi there. Thank you for taking the time to leave this review and great feedback. I can certainly see how this idea would benefit your shop when printing labels. I would be happy to submit your feedback to our developers for future consideration. Thanks again! -Marty, Shopify Support
Love this app, labels print quickly and clearly. Only reason i can't give it a 5 is I click create bar codes, wait for confirmation this was done, go to the labels I want to print and it says barcodes are missing. I have to do the process again, may be my connection speed (SLOW) but figured I'd pass it along. It would also be nice to not have to go through so many screens to print labels, if bar codes must be created once that is done it should automatically go to the product...
Thanks!
When you click create barcodes, it doesn't create them for everything without selecting the item. It should go to the one I have been working on automatically. Also, it doesn't put the size or color in the description when it prints so you have to go look up the barcode to match it. That is time consuming. Also, hard to get it to print in the middle of label
Thank you for reaching out and for providing your feedback to us here in your review. I can certainly see why it'd be a benefit for the barcode to be created for the product you're working on, as opposed to having to manually select it.
In terms of the label alignment and the size and colours being missed from the description, I'd like to take a look at these issues and see if I can help at all. I will send an email to you shortly to touch base with you on this, so please look out for that and get back to me there if you're still requiring assistance. -Victor, Shopify Support
We use this barcode maker for our two stores. The biggest issue it has is it makes duplicate labels for different items. This messes with our inventory levels a lot and it seems to keep happening. I am looking for a new app as we cannot afford to let this keep happening as we have two brick and mortar stores and an online store so it is very important that our inventory is correct at all times.
I am sorry to hear that you have had this issue with the Retail Barcode Labels app and can appreciate that the duplication of labels is especially frustrating when you have numerous stores and accurate inventory reporting is important. This is a known issue with the app and we are logging merchant feedback on this, so I will be sure to pass your comments on to our app development team. Thank you for writing your review and letting us know you're having this problem. -Victor, Shopify Support
The jewelry tags are very frustrating. They don't give show the sku or the barcode. This makes tagging labor intensive. Also the Dymo labels used constantly get clogged in the dymo printer.
Hi, there! Thanks for reaching out and for providing your feedback. Customization options are limited for smaller sized labels at this time but I'll pass your feedback along to our team internally! -Oliver
It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good
I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support