Avis (559)

Note globale
2,2
Nombre d’avis par note
  • 13 % des avis sont des avis à 5 étoiles
  • 11 % des avis sont des avis à 4 étoiles
  • 14 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 47 % des avis sont des avis à 1 étoiles
12 avril 2019

The old version had its limits, was finicky, and took many tries to master but the new version is absolutely useless. There are way too many steps involved and the worst is the issue that it now treats the Dymo Labelwriter like a network printer - the proper Dymo label types I use do not show up on my label options list so I can't print anything at all.

Avenues Sweet Choices
États-Unis
20 jours d’utilisation de l’application
Shopify a répondu 3 juin 2019

Hi there, thank you for providing us with feedback on Retail Barcode Labels app! All Dymo label formats are supported but some do require a different workflow than others, such as exporting the label information to be used in the Dymo desktop software. I have sent along an email in case you needed any further assistance on this. - JP, Shopify Support

31 mai 2022

This app has potential; however, it has not been thought through properly. By this I mean it is not intuitive or laid out well and the app defaults are annoying. If you want to print off a batch of labels, the default is set on each item to zero. You then have to click or tab through the no of labels require field for each product. It would be very easy to have a select all and alter the numbers in a batch rather than individually. It would also be great to see other barcode formats such as QR codes as an option. I would also like to see it integrated with one of the QR code apps that generates customer QR's that allow them to put items in their cart or one click purchase. It's a "nearly" app rather than a "complete package" app

Dragons Head Shop
Royaume-Uni
6 mois d’utilisation de l’application
Shopify a répondu 20 juin 2022

Hey, there! Thanks so much for providing this valuable feedback here. I'll be sure to submit all of your suggestions to our developers for consideration on future updates. Thank you! - Brie, Shopify Support

29 mars 2022

This is not a very good app. While it does create and allow you to print barcodes is leaves much to be desired. I just entered a transfer of almost 200 products and now I have to add each and every product to a que to print labels or print them one-by-one. Why would one not be able to print labels from a transfer (which is really a basic purchase order)? This is a feature that other providers offer (we switched from Lightspeed and they offered it) I would give it a better review if it actually worked the way we do.

Iowa Magic Shop
États-Unis
5 mois d’utilisation de l’application
Shopify a répondu 4 avril 2022

Hi there, Iowa Magic Shop. Thanks so much for taking the time to leave a review for us, and I'm truly sorry to hear that our app isn't able to quickly and efficiently allow you to print off labels from a transfer. This is a great piece of feedback to have for us, and as we're always looking to improve our product offerings, you can rest assured that I'll be making our development team aware of this. With this feedback, the team will be able to look into adding this functionality in the future. If you have any additional feedback for us, please feel free to let us know. -Imogen, Shopify Support

6 janvier 2020

it would be helpful if we could see a history of which product's barcodes have been changed in the last 24 hours! this way we could keep track of which items have been edited and which items not yet, and reduce chances of duplicate.

it is also helpful to move the change barcode for all items at a different spot so we do not mistakenly click it.

Sunday Staples
Singapour
7 mois d’utilisation de l’application
Shopify a répondu 15 janvier 2020

Thank you for sharing this feedback with us! Our team works hard to improve our app functionality, which wouldn't be possible without these kinds of insights.

I’d like to chat more about this and I’ve reached out to you via email. Hope to hear from you soon! -Lizzy, Shopify Support

9 janvier 2019

This new version gets zero stars from me. I have a case of the Dymo labels from the old app to use and there is no template for them on the new app. I tried to grab something close, but half of the label is cut off and the print is tiny. I also have to take MORE steps to create and print barcodes...which I definitely do not have time for. If you're going to create something new...maybe it should be better? More efficient than the last? I cannot tell you how much I HATE this new version!

The Revival
États-Unis
19 jours d’utilisation de l’application
24 décembre 2018

Been unable to print with my Dymo label printer, contacted support but getting nowhere. Basically the app is all setup, when I press print the labels come out but are completely blank! No information on them at all. Printer works fine when printing labels outside of Shopify!

Lillypaws Designs
Royaume-Uni
19 jours d’utilisation de l’application
Modifié le 11 juillet 2019

EVERYTIME I want to print a label for anything in my store that is NOT new, it goes to create a label instead. It's 3 more steps to get back to print the label. Very VERY annoying!!!! I hope that this can be fixed soon.

Red Stone Glen Fiber Arts Center
États-Unis
5 mois d’utilisation de l’application
Shopify a répondu 22 juillet 2019

Thank you for taking the time to share this review with us. If you have already created barcodes for your products, you should be able to print them by clicking here (https://screenshot.click/22-49-su2w4-3a02k.jpg).

I'd like to discuss the steps you're seeing to help make sure the app is working for you! I've reached out by email and look forward to speaking soon. -Lizzy, Shopify Support

29 juillet 2023

Only 5 stars because I loved this app at first but now its glitching, not loading, what are y'all doing over there? Fix this! When you delay fixing things you lose customers. Your delay is domino effecting in our organization process. Thanks, hoping for your return!!!!!!

BeatGangLash
États-Unis
5 mois d’utilisation de l’application
Shopify a répondu 9 août 2023

Hi, there. We appreciate your honest review and are happy to hear about your positive experience with the app until now. I tried to recreate the issues you are experiencing, however, they may be localized. Have you tried to clear your cache and cookies or use a different browser to see if it persists? For further troubleshooting, I also invite you to connect with us directly here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support

Modifié le 29 juin 2019

This app helped my starting shop 100%, easy to use and set up with any thermal printer. I would definitely recommend it.

Onze Moda
Espagne
5 mois d’utilisation de l’application
2 août 2019

It would be nice to let you move around the Avery labels because you never fill an exact full page! It's nice to print barcodes so it makes the process faster however it's hard to line them up exactly with the stickers.

Twist Boutique
États-Unis
5 mois d’utilisation de l’application
Shopify a répondu 19 août 2019

Hi, there. Thank you for sharing this review on the Retail Barcode Labels app. I can certainly understand how helpful it would be to be able to move the Avery labels, so I'm going to pass along your thoughts to our teams here so that they're aware of the frustration that this is causing. Our teams use this type of feedback to continue to build and improve our integrations, so we really appreciate you taking the time to share this information with us. I will send you an email shortly to log this on our end. Please feel free to reply directly to my email if you have any other questions or concerns. Thanks! - Rae, Shopify Support