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Terrible. Last one was so much more efficient. It takes more time, more screens, more steps... not as good.
The app creates barcodes using the last 8 digits of the variant ID. But this means that it's easy for the system to create duplicate barcodes if you have a large number of variants. This seems like such a basic requirement of a barcode system - that it should generate unique barcodes. I can't believe this is an official Shopify app and they've overlooked such a fundamental bit of functionality.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Can't get it to load anymore.
Thank you for writing your review and I am sorry to hear that the Retail Barcode Labels app isn't loading for you. Please try reinstalling the app to see if that helps, but if you are still having loading issues please contact our support team directly for further help: https://shopify.link/vRnL. -Victor, Shopify Support
Labels are not showing the even after choosing the to show the price in the print and there is no way around it and no solution to be found
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Retail Barcode Labels app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into the issue: https://bit.ly/2AWw5VA. - Blair, Shopify Support
I have no idea why you got rid of the barcode APP that I was happily using which worked really well , this one is time consuming, fussy and difficult to work with , looking for other options outside of Shopify ,
Hey there, thanks for providing your feedback! I'd like to look into this issue further with you, so we can work to improve the the Retail Barcode Labels app's workflow and efficiency. I’ve reached out to you via email, hope to hear from you soon! -Lauren, Shopify Support
We find using this app takes way too many steps compared to the previous label printing app. We must say that the only thing we like is that it prints super fast once we hit print.
Hi there, thank you for providing us with feedback on Retail Barcode Labels! This kind of feedback can help us improve our apps so I have sent along an email to get more specific information from you. - JP, Shopify Support
Every update is worse and worse. More work and more time spent, just to print barcodes. This is hands down the worst feature of Shopify and one of the most common. I really don't understand why they keep making this app more and more terrible.
It appears that this app is no longer working. Also, the contact information is NOT working. Not cool to get rid of an app that people use with no warning.
Thank you for writing this review and I'm sorry to hear that you've experienced some trouble with the Retail Barcode Labels app. I'd like to take a closer look at this to see if I can help, so I will be sending you an email shortly so that we can discuss this in more detail. Please respond to me there if you are still seeking assistance. -Oliver, Shopify Support
Very poor app for handling the most important physical function in Shopify. Very disappointing. The poor function and printing of a barcode symbol is a good reason to never use Shopify. We had too many problems to get 20,000 labels working. Always an issue getting the barcode to print properly and read with the proprietary Socket Mobile scanner for Shopify POS. -The Documentation is poor to explain how layout works with "limited formats" and how that interacts with a thermal label printer with a label of a different size. There are so many label sizes. Why have such limits and not allow a standard dimension to be used?
- No warnings for character limits on barcodes. There should be a warning when printing barcodes on labels that might be too narrow and create readable issues in 128.
- No options to enable/disable compression, resizing or automatic "fit to size" within the app. Too much reliant on the print driver to adjust the barcode, when the app should be handling this.
- No options for custom layout , including text wrapping options, font size.
- No option to add a logo to the retail label. We want to add a small corporate logo somewhere on the label for branding.
- the variant and product selection screen is too basic. It should show you the BARCODE field and the fields that the chosen LABEL is using. DUH! You have to "Print Label" to see if all your fields are there. - give us the usable workflow to find the oddball variant that is missing a barcode so we can fix it before printing. - A custom layout that allows you to adjust the height of the barcode with the text fields would make this soo much better. even if it still forces the fields to center. And within the height of a text box, you can enable/disable text wrapping to handle things like a long title. - the Label Template has a custom field for that template. BUT why not offer a "custom field" for the product, so a short title can be used to compensate for a long title that gets cut off the label because of the character limit. ...this app should be way better and more useful and accommodating. We tested identical test data with the Brother pTouch Editor and the same printer and the barcode labels came out beautiful, to the design, and accurately read quickly with the Socket Mobile S700. Verifying the conclusion that this app by Shopify is "trash".
Thank you for taking the time to list out the issues you've had with the Retail Barcode Labels app, and I can see why the difficulties you've encountered have made for a frustrating experience when trying to design and print your labels.
Our app development team actively reviews merchant feedback and this helps inform them on where to make improvements for our apps. All of the suggestions you have listed will be passed onto them and we appreciate you writing your review to inform us of the problems you've encountered. -Victor, Shopify Support
I hate it! This app replaced a much simpler, very consistent app. This one has way more steps to set it up and the printing worked properly only the first time. It tells you what settings to select when printing your labels and it did not print correctly and wasted the already expensive labels. I'm completely frustrated with it. I just want my old app back!
Hi Valia Honolulu, firstly, thank you for sharing this feedback with us. We’re always looking to improve our apps, and we are working to improve the way they work with stores and what they can offer merchants like you in day to day running of a store.
From your description there might be an issue with the template being used. I’ve also followed up by email to look at this query in more depth and log your feedback with our development team. If you like you can reply to it, and I'll see what can be done. If you have any more recommendations please feel free to reply them there. Thank you again.
Niall, Shopify Support