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Useless - I ticked to print barcode label for a VARIANT, it shows Product wording instead of the variant wording...so if you have 20 variants, eg: "Red shirt" - of 1 product - "shirt" it prints "Shirt" but not " red shirt" Shopify support knows nothing too
Thank you for taking the time to write a review for us, it helps us immensely. By default, the product title is listed on the labels but the Retail Barcode Labels app actually does allow you to add your variant titles. You'll just need to create a new label template with Variant option 1/2/3(depending on your needs) selected. You can see how to create a new template here: https://bit.ly/3wG0DDr. - Oliver, Shopify Support
THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!
We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support
it was working great now it seems to have broken down or something, does not create barcodes so annoyed its a great app fix it up please
Thank you for reaching out and I'm sorry to hear that you're now experiencing issues with the app after using it without issues before. If this problem is continuing, please contact our support team directly so we can take a closer look at things and troubleshoot the issue: https://bit.ly/2AWw5VA. -Victor, Shopify Support
3/12/21 Update - This app is useless for my business as it creates duplicate barcode numbers for multiple items. Regardless of what your business is, this is likely to cause all kinds of problems. It also doesn't function whn you clieck "generate barcodes" it will return the message that your codes have been created but it only works 1 out of 5 times. The other 4 times you have to go through the command again multiple times for it to work. Who has time for that? For me, it's a nonstarter and of course now I have to pay for an app. It's ridiculous that shopify doesn't have this function integrated in the platform to begin with but the fact that they couldn't even create a functioning app for it, is very disappointing.
The new update on the retail barcode label is so much more work than the original and the new label does not visually look as good. This is not as user friendly. We would love if Shopify switched back to the original barcode label printing.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! I'm afraid it's not possible to go back to the old app. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
Too much clicking, always a huge process now, used to be fast and barcodes take forever to generate.
Hi Anyon Design and Atelier. Thank you for sharing this feedback with us. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer merchants. I’ve followed up with an email to discuss the workflow of this app with you and hopefully this guide can also help a bit:
https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels
Niall, Shopify Support
Agree with most other 1 star reviews. You have to go through the process MULTIPLE times to get 1 barcode created. I don't understand why that functionality won't live inside Shopify (like Shopkeep) and not in an App. You also have to delete the app and reinstall if you have any issues.
Hi, there! I'm sorry to hear that you're having this technical issue with the app, and I'd like to investigate this issue further for you. I'll send you an email shortly for more information and we can take a look at it together. Cheers. - Brie, Shopify Support
hate it! The one before had much more steps but I loved the label and I designed it my way. I don't like the labels on this application , I can not have them like the previous ones.
Thank you for sharing this feedback. This is a current limitation due to the types of labels this app can print at this time.
> Dymo - 30252 Large (1 1/8" x 3 1/2"), maximum of 40 digits
> Dymo - 30336 Small (1" x 2 1/8"), maximum of 22 digits
> Dymo - 30332 Square (1" x 1"), maximum of 6-8 digits
> Dymo - 30299 Price Tag (3/8" x 3/4"), maximum of 8 digits (not available in the United Kingdom)
> Avery Standard - 5160 (2.63" x 1")
We’re always looking to improve apps with feedback like this, so thank you again. I’ve also followed up with an email and will send the feedback to our development team too.
Niall, Shopify Support
This new app is the worst. Doesn't support all Dymo label sizes but won't let you export barcodes to print different sizes in the Dymo software. Won't print labels correctly in Safari either. Label designs look terrible compared to the old app. Please bring back the old app or let us choose which app we want to use rather than forcing stores to change to an app that doesn't work for their use case. I am very disappointed in this new app and frustrated that my employees and I are forced to use it. Shopify needs to start testing their "improvements" with actual brick and mortar stores prior to launching them. As someone who actually likes change when it useful and improves things, this is not that. You have taken away functionality with this app, not improved it.
Thank you for sharing this feedback with us about the Retail Barcode Labels app-- I'm sorry to hear the app hasn't met your expectations! We introduced this new version of the app to be easier to use and more reliable, but we're always looking into ways to improve its functionality.
When it comes to the inability to print via Safari, this is a known problem that can be resolved by using the Chrome browser instead. You will also be able to export your barcodes to the Dymo software via a product CSV. Once you export this file from your products page in the admin, you can import it into your Dymo desktop software to create any templates that aren't currently available in the app.
That said, I've reached out to you via email so that we can log your feedback with our developers, and to investigate these issues further. I look forward to hearing back from you! - Lauren, Shopify Support
I use this app to create price stickers for my store. I do not like having to repeatedly go through the process to attempt to make barcodes. Sometimes it works on the first try but typically I have to go through the process repeatedly, at least 5 times of clicking " create barcode" then navigate back to the product screen and do it again and again until it finally actually produces a barcode. Some times i have to repeat this process over 15 times to get one generated and I have also found that it often will generate a barcode that is already in use which I have no way of knowing that until the cashier rings up an item and flags it for multiple items being linked to the barcode. It is frustrating!
Thank you for taking the time to leave a review here; I'm sorry to hear that you're having these technical issues with the app. This certainly shouldn't be the case, and I'd like to look into this for you further. I'll send you an email shortly and we can take a look at it together. Speak soon! - Brie, Shopify Support