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Since yesterday, all of my labels are printing with a HUGE barcode instead of it being smaller and the wording being bigger. I cannot find a resolution through Shopify or Retail Barcode Labels app.
Hi there! Thank you so much for sharing this feedback!
I completely understand how important it is to get support for that display issue you describe. Our support team should absolutely be able to assist further and work towards a resolution. You can contact our support team for chat or email support directly via https://shopify.link/vRn. Alternatively, if you use the Shopify POS app you can navigate to **Support > Contact support** there and view the Retail phone line number to call us. If you have had a previous interaction with the team in relation to this issue, please let them know the ticket number for that, if you have it to had, and they will be able to review the steps advised so far and assist further. Thanks so much!
- Natasha, Shopify Support
The new default to printing one label of every product is a horrible updated and really interrupts workflow. If I only one variant is needed, I now have to manually adjust the rest. This is extremely disappointing and needs to be resolved immediately.
Thanks for your feedback. This default change has changed workflows for merchants who need labels for specific variants only. Your feedback has been shared with our team, and we recognize the urgency. Thank you for bringing this to our attention. For help, visit help.shopify.com/support.
WHHYYYY did we change the font/size/template of the labels? There is no selection of fonts for us to select from, and the new one today looks too large for my tags I've been using for two years! The font is thick and bulky, limiting to even fewer characters on the title line. PLEASE PLEASE PLEASE CHANGE IT BACK.
and I agree, the default to one label prior to printing is annoying.
It wasn't broke, so please put it back. :(
Sincerely, this old lady that struggles with changes.
Hi there! Thanks for your review! We understand changes like formatting may impact your workflows. Recently, our Developers did make a change to make these formatting changes a little better. If you would like our Support team to look into your issue more closely, please contact us at help.shop.app. we can take a look.
The new default to printing one label of every product is really interrupting workflow. If I only need one variant, I now have to manually zero out all the rest, and sometimes there are multiple products with many variants, and it is time consuming. Thank you for your help in restoring it to default to zero please.
Hi there. Thanks for your review. We understand how a change like this can disrupt your workflow, especially with many variants. Your feedback has been shared with our team. We appreciate you taking the time to explain the impact. To have our Support team look into your issue more closely, visit help.shopify.com/support.
The quantity use to default to 0 and now it defaults to 1. So now we have to delete every single variant we don't want to print to 0 it out. Why did this change? Please change default qty of labels per variant to 0.
Hi there! Thank you so much for sharing this feedback!
I have passed that feedback along to our development team, and really appreciate you flagging this. In the meantime, when selecting products on the **Add products** page in the app, you can untick any variants under the selected product you don't need labels for. That way, when you get to the next page to enter the correct number of labels you need, you won't need to remove/zero out any, as they have already been excluded. And please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
Funciona perfecto para lo que esta diseñada.
Echoing everyone else- please make the default back to zero without having to click several times. It takes so much more time for our team
Hi there and thank you so much for sharing this feedback!
I have passed your feedback on to our development team, and really appreciate you flagging this. I understand that having a streamlined workflow when printing labels is important. Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
Prima app, alleen weinig opties voor label maten. Euro teken staat dicht tegen getal aan. Wil een spatie.
There must be a space between currency and price because price is not visible when there is no space
Hi there! Thank you so much for sharing your feedback!
The Retail Barcode Labels app does allow some customisation of the label, however, I am not aware of any specific setting which can be utilised to change spacing between the currency symbol and the first number of the price. Please do feel free to reach out to us at any time via https://shopify.link/vRnL and we can look into this further with you and see if we can get that resolved for you. Thanks!
- Natasha, Shopify Support
It's crazy that this cannot be used as a POS app. We want store managers and staff to be able to print basic barcodes in store without having to leave the POS app. This seem like another basic function missing from Shopify's core POS offering.
Hi there! Thank you so much for sharing this feedback!
I completely understand that having the option to print barcode labels directly from the POS app would be of benefit to your business, and I have passed that feedback along to our development team. Really appreciate you flagging this! Please do feel free to reach out to our Retail support team via https://shopify.link/vRn if you have any further feedback you'd like to share, at any time. Thanks so much!
- Natasha, Shopify Support
