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I like that this app is simple and easy to use. However, the lack of support for Brother printer labels is a huge bummer. I've had to use a different label template to get close to the labels I'm using but the top line of print gets cut off if I put even one extra line on it. The print is also off center which bugs me. And I really don't want to spend hundreds of dollars on a new printer when I've already invested hundreds into the setup I currently have.
Hi there. Thank you for reaching out and for sharing this feedback. The only supported printers are the DYMO and the Zebra. As well, you can print to your own office printer using Avery labels (https://bit.ly/2Wiy4ib).
I can certainly see the potential benefit in offering more support for additional printers, such as the Brother, so I would be happy to submit your feedback to our developers for future consideration. Thank's again! -Marty, Shopify Support.
If I could give it negative stars I would. The other app worked fine. I literally have been trying for 2 hours, following their "directions" and trying on my own, and I cannot get a label centered. I have wasted an entire roll of labels because of this junk. Outrageous this is considered an upgrade.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
Printing labels is terrible compared to how it used to be. The old app you could hit print and it would print, now when I hit print it pops up print preview and I have to change all the settings for the printer each time... a lot of room for error and a lot more time consuming. What a pain in the butt!!
Hey, there. Thank you so much for this feedback. I understand the importance behind eliminating any room for human error from the process to save time and money. I have gone ahead and reached out to you via email to gather any further feedback from you and offer any support. -Bo, Shopify Support
Worst app ever. Why replace the old app that was working just fine? The app doesn't recognize Thai Baht so we can't add the price on our labels anymore...
Thank you for sharing this feedback. I'd like to help out as much as I can here and I'll email you as well if you need any more help. Unfortunately, at this time, we don't support some characters or currency symbols for barcodes. We’re always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can offer to merchants like you. I’ve also followed up as well with your feedback to our app development team.
Niall, Shopify Support
This Simple barcode app gets the job done. Works great with our Dymo printer. Great way to speed up the order process without having to pay for barcodes. Barcodes do not work with other marketplaces but are great for internal usage
RandomSwag.com
We use this barcode maker for our two stores. The biggest issue it has is it makes duplicate labels for different items. This messes with our inventory levels a lot and it seems to keep happening. I am looking for a new app as we cannot afford to let this keep happening as we have two brick and mortar stores and an online store so it is very important that our inventory is correct at all times.
I am sorry to hear that you have had this issue with the Retail Barcode Labels app and can appreciate that the duplication of labels is especially frustrating when you have numerous stores and accurate inventory reporting is important. This is a known issue with the app and we are logging merchant feedback on this, so I will be sure to pass your comments on to our app development team. Thank you for writing your review and letting us know you're having this problem. -Victor, Shopify Support
The jewelry tags are very frustrating. They don't give show the sku or the barcode. This makes tagging labor intensive. Also the Dymo labels used constantly get clogged in the dymo printer.
Hi, there! Thanks for reaching out and for providing your feedback. Customization options are limited for smaller sized labels at this time but I'll pass your feedback along to our team internally! -Oliver
This works okay but I really wish it would integrate into the "transfers" tab. It's very time consuming to have to receive inventory and then go into a separate app and reselect all of my merchandise to print labels. It would be amazing if I could print labels for the items I got in directly from the Transfers screen.
Hi there. Thank you for taking the time to leave this review and great feedback. I can certainly see how this idea would benefit your shop when printing labels. I would be happy to submit your feedback to our developers for future consideration. Thanks again! -Marty, Shopify Support
It's sometimes frustrating because it won't created barcodes on items. You have to repeatedly hit create. Other than that it's good
I'm glad that you've mostly found the app to be useful but I'm sorry to hear that you sometimes have issues creating the barcodes quickly. Thank you for your feedback on this, and I will be sure to submit this information to our development team who work on the app for them to see. Please contact our support team at help.shopify.com/questions if you require further assistance. -Victor, Shopify Support
PLEASE take away the extra step of PRINT LABEL SHEET. It's annoying to have to click more than we used to, and it's becoming time consuming. Otherwise up until then it's been great. Thank you
UPDATE
The app has been restored to it's former efficiency, without the extra Print Label Sheet steps. THANK YOU! 5/5
Thank you for sharing this feedback with us! Our development team will be grateful to know how this feature has been affecting your workflow.
I'd like to chat more with you about your experience with the app so far. I've followed up with you via email so that we can continue our conversation and I can share your thoughts with our team. -Lizzy, Shopify Support