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Disappointed with app no adjust-ability, cuts off titles without shrinking, lacking on title adjustments.
I used this app to help me generate barcodes for my products. Google blocked and didn’t publish products to Google because of the barcodes generated by this app. I have logged in a case with Shopify Chat Support. They could not help and they will come back to me when they have a solution. Until then, I am giving 1 star to this app. I will update if the things will sort out well.
Thank you for reaching out and sharing your feedback with us, and I am sorry to hear that you've experienced some issues getting your products approved by Google. It sounds like you've already contacted our Support team which is exactly what I would have recommended. Hope we can get this cleared up with you as soon as possible! -Oliver, Shopify Support
We use the bar code system on a daily basis to price product and get it on the shelves. We use the Dymo 30332 1" X 1" label and can't find it as an option in the list of labels. This also takes to many steps to print them out after you put in how many of each label you want. There are an additional 3 or more steps just to print 1 label. This is not cost effective when you are paying employees and it takes 5 minute to generate 1 label. PLEASE PLEASE PLEASE FIX THIS ISSUE BEFORE YOU TAKE THE OTHER APP DOWN!
I DID AFTER SEVERAL HOURS OF WORKING ON THIS FIND A WORK AROUND FOR THE 1 x 1 LABELS. I CHOSE LABEL SIZE 30335 AND IT WILL PRINT CORRECTLY AND STAY IN ALIGNMENT IF PRINTING MULTIPLE BAR CODES.
STILL NOT HAPPY WITH ALL THE STEPS THIS PROGRAM TAKES TO PRINT. NOW TO TRAIN ALL MY EMPLOYEES TO USE THIS PROGRAM AND WHICH LABELS TO USE. :(
Thanks for sharing your feedback! Anytime you're struggling with a Shopify app you can reach out to us at Support for assistance. We work hard to improve our app functionality, so I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
The updated version of this requires so many steps. Unable to print easily one barcode if required. Already looking for something simpler. Required change of hardware as well
Thank you for sharing this feedback! We’re always looking to improve apps with this kind of information, and we are working to improve the way our apps work with stores and what they can offer merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and if there are any other recommendations you would like to make, you can reply to that email. I would like to help you voice your concerns and forward them to our developers. Thanks!
-Bo, Shopify Support
This app used to be great!!! After changes it doesn't work at all. Please revert back to last version ASAP!
The old barcode app I used was awesome. This one prints funky and it's a pain to create barcodes and print them.
Thanks for sharing your feedback! We work hard to improve our app functionality, so we’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
In theory this app is great however the barcodes it produces are not accepted by google shopping. I am in the process of having to re-barcode everything!.
Thank you for sharing this feedback! Google Shopping will require a GTIN as the barcode for products, unless you choose to set up your products as "custom products". This may be why you were seeing an issue there.
We’re always working to improve the way our apps work, so I’ve followed up with you via email to log your feedback for our platform team. I'd also like to chat and see how I can help to streamline this process for you! I look forward to hearing back. -Lizzy, Shopify Support
The barcodes supposedly generated but I could not see them on the product page or create a file to add. Waste of time!
Thank you for writing your review and providing us with your feedback. When you generate barcodes for products using the Retail Barcode Labels app, the barcodes should then appear in the Inventory section for each product.
If this hasn't been happening or if you're unsure on how to utilize the app's features, I'd be happy to take a closer look and offer some guidance on this. I'll be sending you an email shortly to touch base with you on this so please keep an eye out for that and get back to me there if you'd like some assistance with using the app. -Victor
It used to be a lot more friendly. I used to use it to see all of my new items all in a row and now that option is gone. Now we have to click and search for the items way more times, and the barcodes don't get assigned right away so you have to wait so much longer.
Hello Epiphany. Thank you for sharing this feedback with us here. This is a current limitation in the new Barcode Label app, and sorry if it has caused you any inconvenience. Our developers are always looking to improve apps with feedback, and we are working to improve the way our apps work with stores and what they can do for merchants such as you. I’ve also followed up with you via email to log your feedback to our development team and to be a point of contact for you. You can reply there if you have any extra information you'd like to include. Thanks.
Niall, Shopify Support.
I was really excited to use this product until I found it extremely difficult to get the labels printed. Its super easy to get them created BUT you cannot print them easily. Very disappointed!
Hey, there! Thank you for your review - I'm glad to hear that you're finding the labels easy to make. In regards to getting them printed, you can check out the printing instructions and recommended print settings here: https://bit.ly/2OP7kS5. That said, our support team is also happy to help you get this sorted out. Feel free to reach out any time: https://help.shopify.com/en/questions. - Brie, Shopify Support