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THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!
Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support
I don't like that once you create a barcode you have to search for the item again - it's a waste of time!
Thanks for sharing this feedback about the Retail Barcode Labels app! This is a current limitation due to the app's workflow. That said, we’re always working to improve our apps' functionality, so I’ve followed up with you via email to log your feedback for our development team. - Lauren, Shopify Support
I CANNOT CLICK ALL PRODUCTS TO PRINT BARCODES AT ONCE, I HAVE TO CLICK A COUPLE OF PRODUCTS AT A TIME
Thanks for sharing your review. You can actually print labels for all products at once directly within the Products section of your admin, where you have the ability to bulk select many products as you like. We have instructions on how to achieve this here: https://bit.ly/2SxEPXV.
I'll also be following up with you via email shortly so we can discuss this further. Looking forward to your response! - Julie, Shopify Support.
this app doesn't work
i am a 2 store operation..i can't get barcodes done....this is ridiculous
why are u getting rid of the old app
Your feedback is valuable and will help us improve the platform so we thank you for taking the time to share it with us. I’ve followed up with you via email to log your experience for our development team. Hope to hear back from you! -Emma, Shopify Support
The app duplicates barcodes for different products. It is not compatible with Avery labels as advertised. A Dymo 450 is required and still doesn't print right. It could be more user friendly; such as, a more refined search for multiple items to be printed. I deleted the app, but will try again to see if that helps. It would be an awesome app if they could work out the kinks.
Hey there,
I am sorry to hear that this has been your currency, I appreciate you taking the time to give us this feedback. Dymo LabelWriter 450 or the Dymo LabelWriter Wireless Printer are the only compatible printers for this app, while Avery labels can be used as per our docs these are the only compatible printers for the app.
I have gone ahead and emailed you regarding the other issues you have mentioned so that we can troubleshoot together and get this app working for you! I look forward to hearing from you. -Bo
I use this app everyday to create barcode labels and it takes forever for the barcode labels to create. I have to create them about 3-5 times. Also, it's difficult to print multiple items at once, it's very time consuming.
Hello there, firstly, thank you for sharing this feedback. It is feedback like this that guides us in the right direction to make apps better for merchants like you. I’ve also followed up with you via email to log your feedback for our development team. In that reply I've included some screenshot to help.
You should be able to add labels in bulk in the Shopify admin, by going to:
> Apps
> click "Retail Barcode Labels"
> Then "print labels"
> Then select the option that best suits you, all or select a few products
> Then press the purple button "create Barcode labels"
You can also print labels in bulk, by going to:
> Products
> Clicking the white square beside the product name
> Then press "actions" at the top of the page.
> Then print selected labels.
This guide will also help for the hardware side of using the app:
> https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#print-barcodes
Hopefully this helps! But I will also send you on an email to go further in detail with this for you! Thanks.
Niall, Shopify Support.
Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.
Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support
Just go back to the old app, this one is terrible. Extremely difficult to use. Please re-instate the old app.
Hello Shop218, firstly, thank you very for sharing this feedback. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as you. I’ve will be following up to you with an email. I will also log any feedback and recommendations to our development team that you have. Thank you very much.
Niall, Shopify Support
This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!
Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support
We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.
Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware.
Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks!
Niall, Shopify Support