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Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.
Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer.
I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support
Started out bad, got a little better, now it's worse than it started out. I was hoping it would be great, but now its not even working on Safari.
Thanks for sharing this feedback with us! Although the app should work on any up-to-date browser that we support, Shopify recommends using Chrome with the Retail Barcode Labels app for a more consistent experience. That said, we're always looking for ways to improve our apps, and I’ve reached out to you via email so we can log this feedback with our developers. I hope to hear from you soon! - Lauren, Shopify Support
I was pretty nervous to install this as there are SO many bad reviews. BUT, they must have fixed some bugs because I just installed it and was using it in less than 2 minutes. It worked with my old barcodes and I found it easier to avoid mistakes than the old app. It opens a pop up on my browser when you send it to the printer. Maybe some people have a complete pop up block so that stops it from printing? Who knows, but go ahead and install this one, your store isn't going to implode.
For a long time all went fine with our barcodes. now suddenly it makes duplicates of barcodes for diffrent products, even the products have diffrent SKUs!! even we have only about 4000 diffrent variants-barcodes.... It is a huge mess for us, as we are traped in this App. All our products are in store POS an are labeld with barcode labels!! i hope to get an answer from the developers to help me solve this problem! Please contact us! It's a worst case scenario!
Thank you for writing your review and letting us know that you've had this issue, and I can appreciate the frustration in having to deal with the problem of duplicate barcodes for your products being assigned to incorrect variants.
If you believe the app is not behaving as it should, I'd recommend contacting our support team directly so we can authenticate you on your store and troubleshoot this issue further: https://bit.ly/2AWw5VA.
This is an exercise in frustration. Too many adjustments to be an efficient use of time. The previous barcode printer was far superior in its' ease of use. Please make some user friendly changes!! Soon!!!
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support
Would love compatibility with Numerous other Labels... pretty frustrating to only be able to chose from such a limited amount of options.
There should also be an option where Barcodes are created automatically.
Having to Manually Create Barcodes every time a new product is added is extremely frustrating and counteractive towards efficiency and productivity.
Nevertheless it is understood that Shopify is an Online Sales platform and not POS, but the option to have Barcodes and a tagging system is defiently in the right direction.
It should just be way more user friendly, offer plenty more options as far as Barcode templates, and the processing flow of getting the barcodes to print should be a whole lot more simpler than it is right now.
Just an Honest review from someone who's been on SHopify for quiet a while now. Thanks.
Thank you for sharing your experience with us, we value your honest feedback and appreciate you taking the time to share it with us here so that we can continue to improve. I’ve followed up with you via email so that we can discuss this further and I can share your feedback to our development team. Hope to hear from you soon! - Jason, Shopify Support
The old app was wayyyyy more efficient! There is no need for so many steps. This one is CRAP! I wish I could give it zero stars.
Hey, there. Thank you for your review, we appreciate you taking the time to share it with us so that we can improve! I've also reached out to you via email to discuss your experience. I hope to hear back from you! - Jason, Shopify Support
The bar code app used to assign barcodes to products that didn't have them. Now, you have to have it create a barcode specifically by the product and it takes so much longer. I hate the new app - not user friendly - or time saving.
Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a step by step help guide on how to create barcodes for all products that do not have any assigned here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels#create-barcodes-for-all-of-your-products
When transitioning to a new app, I totally understand the frustration with learning how to use the new functions. The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email as well. I hope to hear from you soon!
- Alex, Shopify Support
This app has just made my otherwise very good experience with Shopify...a very bad one! Way more time consuming and frustrating for labelling.....any plans to bring the other app back?? please
Thank you for providing us with feedback on the Retail Barcode Labels! Having to change to a new app can be frustrating as you need to learn new workflows but Shopify Support is around to assist if you ever run into issues. I have sent along an email to offer you assistance using the app and to give you the opportunity to provide feedback so we can improve the app. Hope to hear from you soon!
- Alex, Shopify Support
This app makes it really easy to assign barcodes to the jewelry that doesn't already have them and then print the barcodes on either labels or regular paper. **Just be sure to click the correct option if you're creating ones that are missing instead of reassigning all barcodes!** I love being able to then scan the barcodes in the Shopify POS app! Thank you!!