Avaliações (558)

Avaliação geral
2,2
Pontuação por nível de classificação
  • 13% das classificações são de 5 estrelas
  • 11% das classificações são de 4 estrelas
  • 14% das classificações são de 3 estrelas
  • 15% das classificações são de 2 estrelas
  • 47% das classificações são de 1 estrelas
24 de agosto de 2023

This app has worked great for my business up until about a month ago and now it will no longer work on my MacBook. I am not sure what happened, but I would love if it could be fixed to be compatible with my MacBook. I prefer to use it when printing in bulk.

Mercantile on Main
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Shopify 29 de agosto de 2023

Hi, there. Thanks for taking the time to leave us a review for Retail Barcodes! We're sorry to hear about these issues that you're running into with the app and your Macbook. We've love to lend a hand in investigating this issue with you. Please use the following link to reach out to our Live Chat via our AI Chat Assistant: https://shopify.link/vRnL. -Imogen, Shopify Support

Editado a 29 de março de 2019

I absolutely hate using this app. It's made the most simple and important thing in retail so complicated.

BIA BORO
Canadá
3 months usando a aplicação
Questão respondida por Shopify 5 de junho de 2019

Thanks for taking the time to share your feedback! I'm sorry you've had a negative experience with the Retail Barcode Labels app, and I can understand how frustrating this must be. Shopify works hard to improve our app functionality, and I’ve reached out to you via email to look into this further. I hope to hear from you soon! - Lauren, Shopify Support

3 de novembro de 2019

I don't understand the negative reviews. This app has worked flawlessly for us from the get-go, and super easy to navigate the screens. Printing was a breeze with the Dymo 450. I would recommend this app!

XOL Design
Estados Unidos
Over 2 years usando a aplicação
Editado a 10 de junho de 2019

If I could rate this a zero I would. This app has cost me so much time and money. It is extremely ineffective. I have tried it on Google Chrome, Safari. I have wasted at least a roll of labels trying to get it to print. Twice I have reached out for assistance to no avail.

Solar Flare Glasswork & Design
Estados Unidos
3 months usando a aplicação
Questão respondida por Shopify 11 de junho de 2019

Thanks for sharing this feedback about the Retail Barcode Labels app! I'm very sorry to hear you've a roadblock with the app, and I'd like to look into this issue further with you. I’ve reached out to you via email so we can troubleshoot this, and I hope to hear from you soon! - Lauren, Shopify Support

20 de março de 2019

This app does NOT work. When I try to print barcodes the printer screams at me and prints multiple barcodes on one label. Yes, I have the correct label size. The app is what is not working Why is this a replacement? Garbage. Zero stars.

E. Blackhurst
Estados Unidos
3 months usando a aplicação
Questão respondida por Shopify 26 de abril de 2019

Hey, there! Thank you for taking the time to share your feedback with us after your experience with the Retail Barcode Labels app. I've reached out to you by email to see if we can help you resolve this issue and to make sure that your feedback is passed along to our developers. I look forward to hearing back from you! -Jason, Shopify Support

Editado a 10 de abril de 2019

They limit your review to 100 character so that you cant tell everyone how bad this app really is

Blush Ivey Boutique
Estados Unidos
3 months usando a aplicação
Questão respondida por Shopify 4 de junho de 2019

Thank you for sharing this feedback!

We're sorry to hear that you had a negative experience with the Retail Barcode Labels app, and we'd love to assist to get this working. We encourage merchants to leave reviews with as much context as possible, and we require reviews to be at least 100 characters so that we can get a better understanding of the issue :) I’ve reached out to you via email so we can investigate this issue further. I hope to hear from you soon! - Lauren, Shopify Support

Editado a 10 de abril de 2019

I would prefer the app that this one replaced. I'm not able to export and save my inventory labels for my stock management. Terrible Customization options for the templates.

Perfect Trading
Estados Unidos
3 months usando a aplicação
Questão respondida por Shopify 25 de abril de 2019

Thank you for sharing your feedback! Currently there is no option to export the label templates to a file on your computer, though the templates you create are saved within the app for you to use for your products at a later time. I’ve followed up with you via email in case you'd like to provide any more feedback on this specific feature you're needing, or if you needed any further assistance. - Freddie, Shopify Support

25 de março de 2019

THIS IS THE WORST SOFTWARE TO PRINT BARCODES! I HAVEN'T BEEN ABLE TO PUT STOCK OUT FOR 5 DAYS DUE TO THE FACT I CAN NO LONGER PRINT ON MY DYMO PRINTER! BRING BACK THE OLD SYSTEM OR LOSE CUSTOMERS!!

Mi-Life
Austrália
3 months usando a aplicação
Questão respondida por Shopify 1 de maio de 2019

Hey, there. We really appreciate this feedback. I understand how this is a pressing issue for you, especially when you continuously have new stock coming in. I have gone ahead and reached out via email to offer some support and gather any further feedback from you. -Bo, Shopify Support

2 de junho de 2020

Everything seems to work find except there is no price appeared on the label even though I select the price section. Therefore, we could use this app.

Earth Mart
Tailândia
Almost 2 years usando a aplicação
Questão respondida por Shopify 9 de junho de 2020

Thank you for sharing your experience and letting us know that the price isn't appearing, despite selecting this field to be included on your labels. This can sometimes happen for businesses who are using a language, or currency, that isn't currently available on Shopify (https://bit.ly/3hdaSaI). However, this can also happen when product titles are too long, and the label doesn't have enough space to include the pricing.

I'd like to help determine which of these factors are causing the price to not display on your labels, so I'm going to send you an email shortly. I look forward to discussing this with you soon! - Rae, Shopify Support

Editado a 8 de maio de 2023

If you need a simple pricing lable it is good. But does not use standard size lables and has no ablity to other standard size lables. I would love to be able to use a barcord lable that provides for 3 lines not just 2.
A little tired of always beening told to go out an purchased another monthly app to get basic functionallity out of Shopfiy.

Looking Glass Gifts and Gallery
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Shopify 10 de maio de 2023

Thank you for your review! We appreciate the feedback regarding the label sizes and will pass this onto our developers! - Nia, Shopify Support