Avaliações (546)
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I wish you could add pre-existing barcodes from our vendors with the Shopify app. Need to allow up to 9 number barcode.
Thank you for taking the time and sharing this feedback with us. While there isn't a way to import barcodes at this time, you can create barcodes up to 39-digits. However, this will depend on the type of labels you're using, so please refer to our list of supported label sizes (https://bit.ly/3durQDU).
That being said, we understand that importing barcodes from the vendors can be beneficial for our merchants, like yourself, and we'd be more than happy to pass this feedback along to our development team as a feature request for future considerations.
On the other hand, if importing barcodes is something that you absolutely need right now, then we'd encourage using StockSavvy Barcode Scanning (https://bit.ly/3SYLBUy) for the time being. Cheers! -Elias, Shopify Support
What's the purpose of this app if it's can't show the prices on the label!! I contacted support and they said my store currency is not supported! Why the app only supports certain currencies? Please add all currencies, it's really simple I don't know what's complicated about it
Hi there, Wild Hide. Thanks so much for taking the time to leave a review for us. I'm sorry to hear that our application doesn't support the currency you're using in your store. Do you mind me asking what currency it is that you were hoping to show on your labels? I feel that this is a clear opportunity for improvement for Retail Barcode Labels, so I'm going to pass this feedback along to our development team, so they can look into adding this functionality. Thank you for bringing this to our attention via your review. -Imogen, Shopify Support
Unfortunately we're really not fans of this new barcode printer. The tags come out looking less clean than they used to and the whole system of creating barcodes and printing them adds so many additional steps to take than the last system. It's completely the worst app Ive ever used.
Hey there,
Thank you for this feedback, it is needed so that we can continue to improve. The quality of these blurry labels can be adjusted. Adjust the print quality by selecting Layout > Print Features > Increase DPI to 300 x 600. This will render better quality labels. I have also sent on this information to your email, I look forward to hearing from you. -Bo, Shopify Support
i use this app to print barcodes. it takes way too long to get the job done. too many windows to click through. i wish there was a way to just click create barcodes and print from the one screen.
Hi there, thank you for providing us with feedback on Retail Barcode Labels! Finding an efficient workflow is super important and I might have some tips you can use! I have sent along an email with my tips and to collect and additional feedback you have on the app! - JP, Shopify Support
I do not like the new app. The older one was much simpler and faster. This app makes me reset my label and printer every single use. Very unhappy with this forced upgrade.
Thanks for your feedback! I understand the printer settings resetting can be quite frustrating for your workflow. When you print your labels, there is an option to go into the system dialogue. Once in there, you can select the preset to use your "last used settings". This will use the last preset you used for your labels.
I have also sent detailed instructions for your store via email, please do get back to me if you require any additional feedback. Hope this helps!
- Alex, Shopify Support
Hello, we are not able to show the price on label, rest of the Label preview is added.
Please help. thank you
Hello, there. You can add the price to the labels when creating the barcode label template; however, the number of product attributes you can include on your label does depend on the size of the label you're using. That being said, we also have a guide to help you with that right over here: https://bit.ly/3w9h9eF.
If you need any further assistance with this, our Support team would be happy to assist you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request. -Elias, Shopify Support
Useless - I ticked to print barcode label for a VARIANT, it shows Product wording instead of the variant wording...so if you have 20 variants, eg: "Red shirt" - of 1 product - "shirt" it prints "Shirt" but not " red shirt" Shopify support knows nothing too
Thank you for taking the time to write a review for us, it helps us immensely. By default, the product title is listed on the labels but the Retail Barcode Labels app actually does allow you to add your variant titles. You'll just need to create a new label template with Variant option 1/2/3(depending on your needs) selected. You can see how to create a new template here: https://bit.ly/3wG0DDr. - Oliver, Shopify Support
THIS IS THE REPLACEMENT?!?! ITS HORRIBLE!! Please please please please please bring back the original barcode app. There was NOTHING wrong with it!
We really appreciate your feedback for this app. We understand that you are not currently satisfied with this app and so I have reached out to you privately to provide support and give you the opportunity to give any more specific feedback. I look forward to hearing from you. -Bo, Shopify Support
Only 5 stars because I loved this app at first but now its glitching, not loading, what are y'all doing over there? Fix this! When you delay fixing things you lose customers. Your delay is domino effecting in our organization process. Thanks, hoping for your return!!!!!!
Hi, there. We appreciate your honest review and are happy to hear about your positive experience with the app until now. I tried to recreate the issues you are experiencing, however, they may be localized. Have you tried to clear your cache and cookies or use a different browser to see if it persists? For further troubleshooting, I also invite you to connect with us directly here: https://bit.ly/2AWw5VA. -Olivia, Shopify Support
Honestly, we need more options for Dymo templates. Shopify Hardware sold us Dymo Hardware, but the size tags we need vs what is available as a template are way too big. Need this to be more customizable, so we can choose *Just* barcode and name of item, on a smaller Dymo label ( 1⁄2 x 1 7⁄8" or 1⁄2 x 1"). It's so limiting.
Hi, there. Thank you for leaving a review and providing us with your feedback. I can see how having more options for the label sizes can be beneficial for our merchants, like yourself, and I'd be happy to share your comments with our developers. Thanks again! -Elias, Shopify Support