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VERY BAD!!! IT MESSED UP SO MANY OF MY PRODUCTS DUE TO GENERATING SO MANY DUPLICATE BARCODES...I BROUGHT IT UP SO MANY TIMES TO THEM AND IT STILL GENERATES DUPLICATES
Hi JuniorKids, thank you for your review and for your feedback. I am sorry to hear that you are experiencing this issue. There are cases where large catalogues can end up having duplicated barcodes. Our support team can help you in finding those duplicate barcodes though so you can manually update them. I recommend connecting with our live support to make this request. -Shay, Shopify Support
I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!
Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon!
- Alex, Shopify Support
App lags all the time. There are so many flaws. The other system wasn't perfect but this is even worse. When I create barcodes for all items without barcodes, it would be nice if it would actually create barcodes for ALL without barcodes instead of having to keep creating them for each item I have entered. Also it would be nice to see all the recent items entered so I can print those barcodes at once instead of manually entering each item, selecting each barcode and then printing. I think the only thing I like about this app is being able to use different type of labels and printers instead of using only the dymo. PLEASE make this app better.
Hey there! Thank you so much for this feedback. These are currently a limitation of the app and we are working on this. I will be sure to pass this along to our developers. I've followed up with you via email to log your feedback for our development/platform team so I can get a little more context from you. -Bo, Shopify Support
It is not user friendly AT ALL. The old free app was 1000% better. The fact that you have to click 75 times to finally print your tags is not an effective use of time. Please update!
Hey there,
Thank you for this feedback. We are striving to better all of our apps so this feedback is very much so appreciated. I did some digging into this for you and found that there is a workaround to avoid all of these additional clicks. These additional clicks are often due to missing label types, this can be avoided by selecting Print using System Dialogue as per this screenshot https://screenshot.click/06-07-t1ub2-jxx6e.png and then select the appropriate SKU from the list there instead.
I have gone ahead and reached out to you via email to offer additional support if needed and to gather any further feedback you may have. -Bo, Shopify Support
This app needs support seriously!!!!!
So many dymo labels aren't available is insane! really disappointed.
EDIT: Dec 22. 2024. It stopped creating barcodes entirely.
Update March 21 2024. Still not working at all. Support is non existent. So glad the experts at shopify are buying apps and killing them off forcing me to pay 12 bucks a month to make barcodes with another app.
App still problmatic i made a product up at start of year and then made one up yesterday. Duplicate barcode. How does this happen. Such a good app if it was working the way it does 90% of the time. Daniel info@styleomagh.com
Thanks for sharing your feedback Daniel! We constantly working to improve our app functionality, so I want look into this for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - JP, Shopify Support
If I could rate this 0 stars I would. The old version of printing barcode labels was so much easier. All this app does is waste time and make printing labels so much harder than it needs to be.
Thanks for taking the time to offer this feedback! I apologize you had a less than positive experience with the app. For a general step by step help guide on how to use the app, check out our help guide here: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels
The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
I really like this app. I am giving it 5 stars, but there is one feature that I would like to see, and that is the ability to select where to print a label on a page if you are using a Avery labels in a printer. currently I have to print the entire page for 1 barcode label, so when I feed the sheet back through the printer to print more labels in starts printing from the same location where I already printed before. I actually saw this feature on a job in a program called WASP.
It's understandable that product and variant names need to be truncated to fit on the label but this app does so inconsistently and even in different ways on the same print job. I've submitted tickets to Shopify but nothing has been fixed.
Hi, there. Thanks for taking the time to provide your feedback. Please feel free to reach out to us over Social Media with your ticket number so that we can ensure it is in the right hands. - Skye, Shopify Support
I nearly didn't download this app having read all the reviews but I'm SO glad I did. I'm not sure if I'm doing anything differently but it's working brilliantly for me. I found the app very easy to use and I like the ability to print directly from a product page or you can easily select different products/variants and number of labels to print from the products home screen. The labels print really well and its nice to have the functionality to personalise the look of the labels by creating a template. For future improvements I would suggest the ability to upload a logo and perhaps the option of custom spacing the text within a label if you decide not to print the barcode (otherwise the text is all at the top of the label). Other than that think its great. For people struggling I would suggest you take a look at https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer/retail-barcode-labels. Hope this helps.