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I am using ZEBRA jewelry labels LC8 but I can not choose SKUs Title … it tells label too small - can you please fix that problem urgently - it’s the only label app from Shopify and that should be working perfect
Thanks
Thank you for taking the time to share this feedback! Customizations for ZSB-LC8 labels are currently limited, but we’re always working to improve the way our apps work, so I’ve passed this feedback along to our developer team.
Very glitchy. When adding products it keeps previous printed products in gthe cue so you will have to restart app or manually go to each and set print to 0 so as to not duplicate barcode printing
Hi there, thanks so much for taking the time to leave a review! When pulling up the product view to select the products you wish to print labels for, it should pull up a list of all your available products to do so, rather than pulling up products previously printed. If this does not fit with what you are experiencing, please do reach out via https://shopify.link/vRnL and we can take an in-depth look for you.
Hi, I need to change the location of the € symbol that appears in the price and give it a little more space so that it doesn't look so close together.
Could you help me?
Hi there! Thank you for taking the time to leave a review and share your experience with us. I have passed your feedback on customizing format of your labels along to our developer team, but please let us know if you are experiencing issues with your labels' readability or functionality! You can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.
This is a great app if you only need to print barcodes once as it will not allow a second print, even if you uninstall, reinstall, and create new codes for your products. I struggled with it for far too long before removing.
Hi there! Thank you for taking the time to leave a review and share your experience with us. When printing issues occur, there can be a couple of different factors at play, including printer connection issues, etc. There are some handy troubleshooting steps in our Help Centre which should help resolve it: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer#troubleshooting.
If you do want some assistance with printing labels using the app, or to provide more detailed feedback about the issues you encountered, we would be happy to help. Please feel free to add it to your current review and I would be happy to address it, if possible, or you can contact our support team at anytime via the Shopify Help Center for assistance: https://shopify.link/vRnL.
Almost there. Too many steps to print labels. Why do I need to "create barcodes" before printing labels? Might as well create the barcodes as I print labels at the same time. Need product names on jewelry tags and all product names on other tags are too short.
Thank you so much for your review and feedback, and taking the time to do so! We understand just how important it is to have the process be quick and efficient for you, and I have passed this along to our developers. If the Retail Barcode Labels app doesn't meet your needs, you're welcome to explore some third-party options for creating barcode labels here: https://shopify.link/doJ5
We've been flatly shocked at how empty the entire Point of Sale experience has been, and this app just personifies the entire journey.
Hi there, thanks so much for taking the time to leave a review! We appreciate all feedback we get as it allows us to improve the app with our merchants' needs in mind. If you are facing issues or have any specific ideas about aspects of the Point of Sale app and channel that you think we could refine, please do feel free to reach out to us via https://shopify.link/vRnL and we can make sure that gets relayed on your behalf.
I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.
Hi there! Thank you for taking the time to share this feedback. Our team works hard to improve our app functionality, so we’d like to look into this further for you. Can I ask if you are using the app to generate your product barcodes as well as printing them? If so, that might be part of the issue. GTINs are a unique and internationally recognised identifier that is assigned for a product, whereas the Retail Barcode Label will generate it's own barcodes. If you can provide a bit more information about how you utilise the app in relation to your barcodes and the related GTIN issue, that would be super helpful. Please feel free to add it to your current review and I would be happy to address it, if possible.
it works in the admin to print labels but it would be great if it was available on the pos app as a tile
need to be able to add compare price on label
Thank you for taking the time to leave us a review! I understand for some, displaying the compare at price is important. Labels have very limited space and typically customers are more interested in verifying size, etc. I will pass on your suggestion to our developers, though, as they are always interested in merchant feedback.
This app is an absolute joke.
It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria.
We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support.
Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.
Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party options that you can explore and we've got a list of them here: SKU and barcode apps (https://shopify.link/BJoA). Cheers. -Elias, Shopify Support