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I used to really love this app. However, it automatically changed my label printing settings, and now I can't print on any labels other than square. I wish it would also print on Dymo medium labels, but it's currently not an option.
Thank you for writing your review and for providing us with this feedback, it's much appreciated. I'd like to learn more about what your printing settings were before and if it's possible to revert back to them, so I will be sending an email to you shortly to discuss this in more detail. Please look out for that and get back to me there. -Victor, Shopify Support
Haven't had too many problems as far as ease of use. It's pretty simple and easy to work with.
I do wish it had more label options for Dymo printers. I use 1.5"x1" labels. I'm able to print them still but because there's a size difference it cuts some of the wording off if it's too long, even I choose fit to label when printing.
Another problem I had was not being able to now post my products to Google Shopping because of Google's length requirement. I didn't know this until after I had already barcoded over 1500 of my products. I haven't decided yet whether or not to redo all the barcodes because of this.
Something I also wish was an option was to add a date.
Thank you for leaving this review. I'm glad to hear that the app has been simple and easy to use in your experience!
At the moment, Retail Barcode Labels supports these labels sizes: https://bit.ly/2Zdw49M. However, I understand you'd prefer to work with 1.5" x 1" labels instead, so I'm happy to pass along your feedback regarding these sizes to our teams directly. I'll also share your note about including the date on the labels as well, as I can understand how this would be helpful.
In terms of the barcode requirements for Google Shopping, we have more details on what Google requires for this here: https://bit.ly/2AFXjQh. If you decide to edit the barcodes to fit Google's requirements, I recommend using the bulk editor (https://bit.ly/2Ti93ic) to make this process faster and easier.
I'll send you an email directly to confirm that we've logged your feedback on our end. I look forward to speaking with you soon! - Rae, Shopify Support
Barcodes print nicely, but it's a process to be able to print them. I enter all new arrivals and then go back to print the barcodes, but this app, doesn't have a place that shows anything new entered, so you have to go one by one and look them up to print.
Thanks for taking the time to share your feedback with the Retail Barcode Labels app! Our development team is always looking for ways to improve the functionality of our apps. This feature is not currently available in this app but I will be letting our team know. I have followed-up with you via email to see if there is anything else I can assist with. Looking forward to connecting with you soon!
- Alex, Shopify Support
5/6/21 Update: Got a printer like a Rollo and cannot use with it. Wish you had more printer options. Love that it's free! Was able to create bar codes for my products and print. NEED ability to pick starting label position on sheet of Avery 5160 labels. If I printed 10 labels on sheet, then next time I print, I would like to start printing at label position 11, not 1.
Hi, there! I believe you're referring to being able to start printing anywhere on an Avery page. In this case, some people have been able to flip the page around to print starting on the other end, in order to reduce that waste.
However, this doesn't always line up well depending on your printer. I'll follow up with you via email to confirm if that's what you're referring to, and we can discuss further. Thanks for the feedback! - Brie, Shopify Support
Mostly easy to use, but: shopify does not allow enough templates to choose the sizes of labels that we actually need, so we have to select a "nearest" size and print at 73%.
Thank you for taking the time to share this review with us. While we have recently made a few updates to the app, they should not be affecting your ability to use the Dymo printer.
I’ve reached out to you via email so that we can investigate what's going on with the connection, hope to hear from you soon! -Lizzy, Shopify Support
Very finicky. Ultimately allows me to get the job done, but it's very clunky and doesn't always bring up the products I want to make labels for.
Thank you for posting this review. I'm sorry to hear that you're having troubles creating barcodes for certain products, and I would really like to help look into this further. I'm going to send you an email shortly so that we can discuss this in more detail. Please reply directly to my email once you receive it, and I'll be glad to help provide some additional assistance. I look forward to hearing back from you! - Rae, Shopify Support
Problem has resolved - thank you!
ok until today...
received error message:
We're sorry, but something went wrong.
If you are the application owner check the logs for more information.
Help!
App usually works perfectly, however, today we're missing the specific product page that we are trying to print labels for.
It seems to be a glitch that won't allow us to print as it stays in a constant state of creating new barcodes.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support
The App seems to be doing what it's made for and quiet easily.
Only down side is not having the option to add blank labels at the beginning of an Avery page.
If I have already used half an Avery page for printing, I can't use the other half anymore :(
Hi, there! You're correct that there wouldn't currently be a way to add blank labels at the beginning, in order to only use a half page. Barcode labels by default are meant to fill the page, so your best bet here will be use smaller label sizes that will fit your labels correctly.
I'd like to find out more about why you're wanting to do this, so that I can pass your feedback on to our developers. I'll follow up with you via email shortly for more information. Thanks! - Brie, Shopify Support
App was working until the beginning of this week, where as of now it hasn't let me print out a single label. The page doesn't even load up anymore, I was chatting with a Shopify representative and still couldn't come up with a solution. Still haven't been able to find the problem, if anyone else knows please reply. thanks
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. I'm sorry to hear that your experience with the app wasn't satisfactory. If you haven't done so already, I'd encourage you to connect with our Live Support so we can take a closer look into getting this resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support