评论 (566)

整体评分
2.3
每个评分等级的数量
  • 13% 的评分是 5 星
  • 11% 的评分是 4 星
  • 14% 的评分是 3 星
  • 15% 的评分是 2 星
  • 46% 的评分是 1 星
2025年1月9日

I have been using the app for 3 years now and it used to work fine, but now all of the sudden within the past couple of months, the app is automatically updating barcodes which prevents the labels on existing products from scanning. I keep re adding the barcodes and it continues to randomly change them. I'd love to know of a way to prevent this from happening.

Ape Made It
美国
2年多 人在使用应用
Shopify已回复 2025年1月11日

Hi there! Thank you so much for sharing your feedback! It would be unexpected that the app would spontaneously create it's own barcodes, however, when you are creating barcodes for new products it is possible that the existing ones can be overwritten if the *Replace any existing barcodes with new ones. If a product or variant doesn’t have a barcode yet, create a new barcode* setting is selected in the *Create barcodes for products* dialog box options. It would definitely be worth reaching out to our Retail support team so we can see if we can establish the root cause and prevent this from happening again. Please do feel free to reach out via https://shopify.link/vRnL and we can take investigate further for you. Thanks so much!
- Natasha, Shopify Support

2024年10月7日

I’ve encountered with the Google Merchant Center integration on my Shopify store. Specifically, the GTIN (Global Trade Item Number) for my products is not syncing properly with Google Merchant Center, which has led to limited product performance and visibility.

Kids Bedroom Accessories
约旦
4个月 人在使用应用
Shopify已回复 2024年11月11日

Hi there! Thank you for taking the time to share this feedback. Our team works hard to improve our app functionality, so we’d like to look into this further for you. Can I ask if you are using the app to generate your product barcodes as well as printing them? If so, that might be part of the issue. GTINs are a unique and internationally recognised identifier that is assigned for a product, whereas the Retail Barcode Label will generate it's own barcodes. If you can provide a bit more information about how you utilise the app in relation to your barcodes and the related GTIN issue, that would be super helpful. Please feel free to add it to your current review and I would be happy to address it, if possible.

2024年7月12日

This app is an absolute joke.

It has 0 support for Cyrillic alphabets, so it becomes absolutely unusable for our shop in Bulgaria.

We’ve raised this to Shopify support several time over 2 YEARS, and still there is no support.

Even though we are quite fond of Shopify to an extent, it often feels like the company is sloppy and not committed to maintaining and fixing their older apps.

DIDIS.BG — Магазин за Куфари и Чанти
保加利亚
1年多 人在使用应用
Shopify已回复 2024年7月15日

Thanks for taking the time and sharing this feedback. If the Retail Barcode Labels app isn't able to support the alphabets for your business, then there are some third-party options that you can explore and we've got a list of them here: SKU and barcode apps (https://shopify.link/BJoA). Cheers. -Elias, Shopify Support

2019年1月7日

The last barcode app is 100x better. All my product titles fit into the small 1X2 label. Now everything gets cut off and it's not aligned. I had to buy the bigger labels so the titles can fit, but it does not align. FIX THIS ISSUE!!!!

Curvy Sense
美国
大约6年 人在使用应用
2019年4月5日

I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!

Total Betty Co
美国
接近6年 人在使用应用
Shopify已回复 2019年6月4日

Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon!

- Alex, Shopify Support

编辑时间:2019年4月2日

App lags all the time. There are so many flaws. The other system wasn't perfect but this is even worse. When I create barcodes for all items without barcodes, it would be nice if it would actually create barcodes for ALL without barcodes instead of having to keep creating them for each item I have entered. Also it would be nice to see all the recent items entered so I can print those barcodes at once instead of manually entering each item, selecting each barcode and then printing. I think the only thing I like about this app is being able to use different type of labels and printers instead of using only the dymo. PLEASE make this app better.

Beaus & Belles Boutique
美国
5年多 人在使用应用
Shopify已回复 2019年6月5日

Hey there! Thank you so much for this feedback. These are currently a limitation of the app and we are working on this. I will be sure to pass this along to our developers. I've followed up with you via email to log your feedback for our development/platform team so I can get a little more context from you. -Bo, Shopify Support

2020年1月14日

This app just doesn't work. Tried for 3 days to Print Labels, but no connection at all from app. Do not reccomend

TAYLRD
美国
5年多 人在使用应用
Shopify已回复 2020年1月30日

Thank you for sharing this feedback!

I'd be happy to work with you to see what we can do to get the app working for your business! I’ve followed up with you via email so that we can look into your account and offer some steps to help out. -Lizzy, Shopify Support

2019年4月12日

It is not user friendly AT ALL. The old free app was 1000% better. The fact that you have to click 75 times to finally print your tags is not an effective use of time. Please update!

BEIGE LR
美国
5年多 人在使用应用
Shopify已回复 2019年6月4日

Hey there,

Thank you for this feedback. We are striving to better all of our apps so this feedback is very much so appreciated. I did some digging into this for you and found that there is a workaround to avoid all of these additional clicks. These additional clicks are often due to missing label types, this can be avoided by selecting Print using System Dialogue as per this screenshot https://screenshot.click/06-07-t1ub2-jxx6e.png and then select the appropriate SKU from the list there instead.

I have gone ahead and reached out to you via email to offer additional support if needed and to gather any further feedback you may have. -Bo, Shopify Support

2019年7月25日

The app only allows for set sized labels. I wish it supported more Dymo label sizes or allowed you to set custom sizes

Purrl Kitten
新西兰
5年多 人在使用应用
Shopify已回复 2019年8月2日

Thank you for reaching out with this feedback. I understand how it would be helpful to have more Dymo label size options, or a custom size option on Retail Barcode Labels, so I'd really like to share this feedback with our developers. We’re always working to improve the way our apps work, so we really appreciate you sharing this suggestion with us. I'm also going to follow up with you via email to log your feedback. Feel free to reply to my email for further assistance! - Rae, Shopify Support

2024年3月28日

VERY BAD!!! IT MESSED UP SO MANY OF MY PRODUCTS DUE TO GENERATING SO MANY DUPLICATE BARCODES...I BROUGHT IT UP SO MANY TIMES TO THEM AND IT STILL GENERATES DUPLICATES

JuniorKids
加拿大
接近5年 人在使用应用
Shopify已回复 2024年4月1日

Hi JuniorKids, thank you for your review and for your feedback. I am sorry to hear that you are experiencing this issue. There are cases where large catalogues can end up having duplicated barcodes. Our support team can help you in finding those duplicate barcodes though so you can manually update them. I recommend connecting with our live support to make this request. -Shay, Shopify Support