Retail Barcode Labels , 511 則評價

整體評分
2.3
各級評分數量
  • 14% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 14% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 47% 的評分為 1 顆星
2023年4月12日

We are encountering major issues with the app, it has overwritten duplicated barcodes on products this incurring in a huge fulfillment issue. BEWARE !!!

Feners
西班牙
使用應用程式 大約2年
Shopify 已回覆 2023年4月15日

Thank you for taking the time to write your review and I am sorry to here that you've had issues with the Retail Barcode Labels app. If you have not done so already, I'd recommend getting in touch with our support team about this incident so that we can investigate this in more detail for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2023年3月9日

The app started randomly generating barcodes without our request, causing several issues with our integrations

mammy.b
巴西
使用應用程式 29天
Shopify 已回覆 2023年3月14日

Hey, there! Thanks for taking the time to write a review. If available, could you attempt to clear your cache on your browser? In some cases, clearing the cache on your browser can fix mirror issues that you may experience with the Shopify admin.

If the issue persists, could you try to use a separate browser? For example, if you are using Safari - try this action on Google Chrome.

If these troubleshooting methods did not work for you, we can take a further look into the application by reaching out to our live support: https://bit.ly/2AWw5VA. - Ollie, Shopify Support

2023年9月12日

I can't get it to work and I can't get help

Modern Milk
美國
使用應用程式 4年多
Shopify 已回覆 2023年9月15日

Thank you for your review. You can contact our support team for more help with the app here: https://shopify.link/vRnL. This guide has some helpful information that can help you out in the meantime as well: https://shopify.link/kdLk. -Erin, Shopify Support

2023年8月31日

Can't get it to load anymore.

Hello Lovely Boutique Nebraska
美國
使用應用程式 大約1年
Shopify 已回覆 2023年9月12日

Thank you for writing your review and I am sorry to hear that the Retail Barcode Labels app isn't loading for you. Please try reinstalling the app to see if that helps, but if you are still having loading issues please contact our support team directly for further help: https://shopify.link/vRnL. -Victor, Shopify Support

2022年11月5日

Het € staat super dicht bij de prijzen waardoor het soms een ander getal lijkt. Dit zorgt voor zeer veel verwarring? kan dit aangepast worden ?

Lorelinestore
比利時
使用應用程式 10天
編輯時間:2022年8月28日

Very poor app for handling the most important physical function in Shopify. Very disappointing. The poor function and printing of a barcode symbol is a good reason to never use Shopify. We had too many problems to get 20,000 labels working. Always an issue getting the barcode to print properly and read with the proprietary Socket Mobile scanner for Shopify POS. -The Documentation is poor to explain how layout works with "limited formats" and how that interacts with a thermal label printer with a label of a different size. There are so many label sizes. Why have such limits and not allow a standard dimension to be used?
- No warnings for character limits on barcodes. There should be a warning when printing barcodes on labels that might be too narrow and create readable issues in 128.
- No options to enable/disable compression, resizing or automatic "fit to size" within the app. Too much reliant on the print driver to adjust the barcode, when the app should be handling this.
- No options for custom layout , including text wrapping options, font size.
- No option to add a logo to the retail label. We want to add a small corporate logo somewhere on the label for branding.
- the variant and product selection screen is too basic. It should show you the BARCODE field and the fields that the chosen LABEL is using. DUH! You have to "Print Label" to see if all your fields are there. - give us the usable workflow to find the oddball variant that is missing a barcode so we can fix it before printing. - A custom layout that allows you to adjust the height of the barcode with the text fields would make this soo much better. even if it still forces the fields to center. And within the height of a text box, you can enable/disable text wrapping to handle things like a long title. - the Label Template has a custom field for that template. BUT why not offer a "custom field" for the product, so a short title can be used to compensate for a long title that gets cut off the label because of the character limit. ...this app should be way better and more useful and accommodating. We tested identical test data with the Brother pTouch Editor and the same printer and the barcode labels came out beautiful, to the design, and accurately read quickly with the Socket Mobile S700. Verifying the conclusion that this app by Shopify is "trash".

Local Route Disc Golf
美國
使用應用程式 大約1年
Shopify 已回覆 2022年9月7日

Thank you for taking the time to list out the issues you've had with the Retail Barcode Labels app, and I can see why the difficulties you've encountered have made for a frustrating experience when trying to design and print your labels.

Our app development team actively reviews merchant feedback and this helps inform them on where to make improvements for our apps. All of the suggestions you have listed will be passed onto them and we appreciate you writing your review to inform us of the problems you've encountered. -Victor, Shopify Support

2022年4月29日

For some reason it completly quit on me. It show me an error. so i deletd it and try toinstall it again and now the app just doesn't work. doesn't allow me to add it and it show me the error again. this is all crazy. I have no idea what to do. I have lots of labels to make and ths is very frustrated.

Cosmica World Boutique
美國
使用應用程式 1年多
Shopify 已回覆 2022年5月28日

Thank you for reaching out and bringing this to our attention! If reinstalling the app didn't resolve the issue, then it's possible that the issue could be related to the cookies settings on your browser. To resolve this, we'd first recommend checking your browser's settings to see if you have enabled cookies (https://bit.ly/3MZBAmE). You can also try using a different browser or device to check whether the issue is localized or system-wide.

If the issue continues to persist, then it looks like we'll need to access your account in order to resolve the issue. While we’re not able to provide account-specific support via the Shopify app store at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log in to your account to create a support request. Cheers! -Elias, Shopify Support

2022年9月15日

This app literally wasted hundred hours of my work life by simply generating random barcodes for all my existing SKUs. I tried contacting Shopify to see if I can undo the changes and get back my original barcodes but unfortunately it didn't work. am so disappointed. Regret installing this app!

Brandat Outlet
阿拉伯聯合大公國
使用應用程式 24天
Shopify 已回覆 2022年9月27日

Thank you for taking the time to write your review and I am sorry to hear that you experienced this issue with the Retail Barcode Labels app. I can appreciate that your barcodes being overwritten was a significant headache and I am sorry to hear that you were not able to revert back to your original barcodes.

Moving forward, there are other inventory management apps on the Shopify App Store that allow you to generate and use barcodes, so I would encourage you to look into some of those if you no longer wish to use Retail Barcode Labels: https://bit.ly/3fsgr8V. -Victor, Shopify Support

2022年2月21日

Terrible. Continually problems with Google shopping feed. All the barcodes state that they are" not valid" with GTIN and google turned it down. I did an online chat and resolved some of the issues, but then checked back and everything is still the same. Not valid Barcode. Very frustrated. I am extremely unhappy and this seems to be an issue for others as well as me. I will come back to change my rating if support help me to have "valid" GTIN that google shopping won't turn me down.

Southern Rayne
美國
使用應用程式 1年多
Shopify 已回覆 2022年2月25日

Hey, there. Thank you for taking the time and bringing this to our attention. It's important to note that the GTIN that Google requires is the unique product identifiers assigned by the manufacturers. While the GTIN isn't something that the Retail Barcode Labels app can help with, our barcodes can be used for store management purposes.

That being said, if you need help finding the GTIN for registered products, then you'll want to check out Google's documentation on that here: https://bit.ly/3HkUm4b. However, if you're selling custom products, then they do not need to have a unique identifier.

If you need more assistance with this issue, then this is something that our Support team would be happy to help you with. Please reach out to our Support team via the Shopify Help Center (https://bit.ly/2AWw5VA). Cheers! -Elias, Shopify Support

2022年1月31日

This app doesn't assist with in store barcoding effectively. It has no ability to show the original price & a marked down price. I have used this for years as it is the only option in Shopify but it is very disappointing.

Public Figure
澳洲
使用應用程式 大約1年
Shopify 已回覆 2022年2月7日

Thank you for writing your review and for sharing your concerns regarding the Retail Barcode Labels app. I can certainly see why being able to display the current price and the comparative price on your barcodes would be beneficial and I will be sure to pass your feedback onto our development team. -Victor, Shopify Support