評價 (557)

整體評分
2.2
各級評分數量
  • 13% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 14% 的評分為 3 顆星
  • 15% 的評分為 2 顆星
  • 47% 的評分為 1 顆星
編輯時間:2023年3月25日

Problem has resolved - thank you!

ok until today...
received error message:
We're sorry, but something went wrong.
If you are the application owner check the logs for more information.

Help!

The Junk Girls
美國
使用應用程式 大約2年
2019年3月22日

Can't create a barcode and print a label for a single product you just created without creating barcodes for all non barcoded products/variants and then searching for the single product you want. Hard if you have multiple products with the same name and image. Annoying and not practical. Please fix this.

Ron George Jewelers
美國
使用應用程式 3個月
Shopify 已回覆 2019年4月30日

Thanks for taking the time to provide this helpful feedback. I've reached out to you via email so that we can troubleshoot this together and I can log your suggestions for our developers. I hope to hear back from you! -Emma, Shopify Support

2021年6月14日

This app is garbage. A complete waste of time. If you have thousands of labels to print on smaller items and need to use Avery 5167, it only allows the barcode and the price. What a complete downgrade from my current system. I'm not thrilled about having to pay for a different app when this one should be so much better. Come on Shopify. Look at the reviews. This app needs to be overhauled. Efficient barcoding helps with effiecient inventory management which is part of the foundation of running a successful retail operation.

Wickaninnish Gallery
加拿大
使用應用程式 3個月
Shopify 已回覆 2021年6月30日

I am sorry to hear that you have had such a negative experience using the app, but nonetheless we appreciate you sharing your feedback with us here. I can appreciate why the limitations you have cited are disappointing and why alternative options may be required, and also that barcoding is an important part of efficient inventory management.

Our development team take merchant feedback into consideration when it comes to improving and enhancing the platform, apps included, so I will be sure to pass your comments onto them for their consideration. -Victor, Shopify Support

編輯時間:2019年4月2日

Just go back to the old app, this one is terrible. Extremely difficult to use. Please re-instate the old app.

shop218
美國
使用應用程式 3個月
Shopify 已回覆 2019年6月17日

Hello Shop218, firstly, thank you very for sharing this feedback. We’re always looking to improve apps with feedback like this, and we are working to improve the way our apps work with stores and what they can offer merchants such as you. I’ve will be following up to you with an email. I will also log any feedback and recommendations to our development team that you have. Thank you very much.

Niall, Shopify Support

2019年3月26日

This is the worst "upgrade" to the previous Barcode Printer app!! Last app you hit "more actions" then typed in the number of labels you wanted. Now, you have to jump through hoops to print out labels! Bring back the old app!!

House of Hazen
美國
使用應用程式 3個月
Shopify 已回覆 2019年5月1日

Hey there, thank you for taking the time to provide us with this feedback. We are constantly working on our apps to improve them so your feedback is greatly appreciated. I have gone ahead and emailed you as I understand that these additional clicks must be a massive pain point for you. I look forward to hearing from you. -Bo, Shopify Support

2019年4月11日

We use this app to create barcodes to scan on merchandise. It is very finicky and hard to use. There are extra steps that make the process very tedious just to print a barcode. Lately the barcodes have not been printing correctly at all. It is wasting a lot of labels.

Vintage Redefined
美國
使用應用程式 3個月
Shopify 已回覆 2019年6月4日

Thank you for sharing this feedback. It is very useful for future developments and to help make this as user friendly as possible for merchants such as yourself. I’ve also followed up with you via email to log your feedback for our development team and see what exactly is effecting your app and hardware.

Please feel free to reply to my email to see what we can do to help for you personally, but just to inform you there are only some printers that are supported and I have listed them here, just incase you are using hardware that we would not support: https://help.shopify.com/en/manual/sell-in-person/hardware/barcode-printer but regardless, I'll see what can be done. Thanks!

Niall, Shopify Support

2019年3月7日

I've had two issues with using this app since loading it to Shopify. One, there doesn't seem to be a way to filter and select just the items that haven't already had barcodes created. And two, if you use a standard printer with sticker tags on sheets- there is no way to select where on the sheet you want to start printing from. These two issues make it much harder to efficiently use the app.

HOMEBASE610
美國
使用應用程式 1年多
Shopify 已回覆 2019年4月23日

Thank you for this feedback! You can filter your products by items that do not currently have barcodes created. The steps to do so are listed here: http://bit.ly/2GDcv19.

As for your second point, this is a limitation of the app and I have provided this feedback on to our developers. We are constantly striving to better our tools and we appreciate you taking the time to provide us with this feedback.

I’ve reached out to you via email to provide any further support and receive any further feedback you may have, I hope to hear from you soon. -Bo, Shopify Support

編輯時間:2019年5月9日

I know there are some complaints about this app, but I like it. It creates barcodes for me as well as labels so I don't have to do it manually.

ecoimagine
美國
使用應用程式 2年多
2019年9月26日

I am setting up a new online store and I used this to create all my barcodes. Now when I connect to Google Shopping my items get rejected for incorrect barcode. They are looking for a 13 digit barcode and this only provided 8 digit codes.... unless I am missing something!

Ipanema
美國
使用應用程式 3個月
Shopify 已回覆 2019年10月7日

Thank you for writing your review and for providing your feedback to us. The barcodes you need for the Google Shopping channel are GTINs, which must be sourced by yourself and are a requirement Google themselves ask for in order to run ads on their platform.

The codes created with the Retail Barcode Labels are therefore inappropriate, and are more appropriately used for inventory management and stock-taking purposes. I hope this helps explain the situation but I will be sending you an email shortly to touch base with you incase you have any further questions. -Victor, Shopify Support

2021年5月20日

We use the app to print barcode labels for our outgoing products for our customers that require a UPC, and it works great. We want to use it to print barcode images for our SKUs for internal use. Is that possible? I guess this is a question for the developer.

Beach and Barn
美國
使用應用程式 2年多
Shopify 已回覆 2021年5月28日

Thank you for writing your review and for providing your feedback and question here. The app is primarily designed for you to print barcodes for your products, but you could certainly use the app for internal use as well. The app allows you to customize what's featured on the labels and also supports different label types and sizes; you can read more on the customization options here: https://bit.ly/3vu8zXO.

I'd recommend taking a read through this document and checking the options within the app, but if you need any further help using the app, please don't hesitate to reach out to our team for more information and assistance: https://bit.ly/2AWw5VA. -Victor, Shopify Support