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This app doesn't work at all!! I can't even access the app or print any labels anymore. Bring back the old version! How can this be a replacement???
Hey, there! I am sorry that this has been your experience with the Retail Barcode Label Printer app. I have gone ahead and reached out to you via email to offer support and gather any further feedback you are willing to share. I look forward to hearing from you. -Bo, Shopify Support
I use this app to create all my barcodes for merchandise. I much prefer the old app compared to the new app. A lot more hassle and extra steps!
Thanks for sharing your feedback. We work hard to improve our app functionality and the Retail Barcode Labels app is supported so you can reach out to us for assistance! I’ve sent an email to you to see if there was anything I could assist with. Looking forward to connecting with you soon!
- Alex, Shopify Support
wanted an output which shows product name OR SKU id & price along with the barcode at the same time. Though the customization have this option but the final output does not show the 'price' part. i can't figure out why only price is not getting showed. Now if i choose the price tag option than it shows only price..not the sku or anything else...whts the use if you cant map price with the sku code or product name!!
Thanks for reaching out about this. If your labels aren't showing the product price, this is most likely because you're using an unsupported currency. The Retail Barcode Labels app currently only supports the currencies found here: https://bit.ly/3pcMSbf. If you're not using one of those currencies, that would be why your prices aren't appearing on your labels.
If that's the case, I would recommend using Dymo Label software as an alternative for creating labels: https://bit.ly/39fg0Ji.
If you are using one of the supported currencies listed, please contact support so that we can look into this for you further: https://help.shopify.com/en/questions. Hope that helps! - Brie, Shopify Support
Does not work as shown. Will not include price at any cost. Finicky with lines. If you add certain things in line one line two will not work. Do not think this app ever went though testing phase before being published.
Thank you for this feedback. I'm sorry to hear that you're having troubles with getting the price to display on your labels, and I would like to help investigate this in more detail. In order to get started with this, I'm going to send you an email in a few moments. Please keep an eye out for this email and reply directly back to me once you receive it so that I can help troubleshoot this issue further. Thanks! - Rae, Shopify Support
Really happy with this app. Quick and easy to use. We are barcoding our entire warehouse using it....that's over 12,000 labels. Haven't had any issues at all.
This app is faster than the previous label printing way and i like that it prints fast as well as has the sizes on the label. The only negative is that you have to go select each item individually to create the barcodes then you have to go back and select all the items again to print. It would be helpful if there was a button to create ALL barcodes for items without on the main page.
Its really not great, I am sorry to say. We have used Shopkeep prior, and I have to say Shopkeep is far superior with many aspects, especially barcode labels. This is about a 4 step process, and it should be 1 click. we cant print the size labels we want that has our store name on it. Customers actually find us by looking to see where the items they were gifted were purchased!!!
I'm sorry to hear that you've had a bad experience using the Retail Barcode Labels app, but thank you for providing us with details of your time using the app here. I can see why reducing the amount of clicks used when generating labels would be helpful, especially when printing a large number of labels, and I'll be sure to submit your feedback to our app development team. -Victor, Shopify Support
Easy to use and works well for us but would be amazing if we could print labels from the transfers page... I noticed in an earlier review reply you said you were working on this, how is that going??
Hey, there. Thank you for taking the time and sharing this review. We're delighted to hear that Retail Barcode Labels is working well for you! While we don't have any updates on printing labels from the transfers page at this time, we understand that this is important to you and we'd be happy to add to the feature request. If Shopify moves forward with any updates or changes to Retail Barcode Labels, we'll be sure to announce them on our changelog (https://bit.ly/3108IBL). Cheers! -Elias, Shopify Support
Great App. I love working with it and it has mad my life so so easy. You don't have to use 3rd party for the task and they literally print it for the existing inventory. Kudos to the creator
It works but needs tweaks to be a good useable app. Firstly, If you have spent 10 minutes finding all the products you wish to print barcodes for, if one is missing a number, rather than throw you out of all the hard work you have done putting it on a list to print, how about it designate a barcode and then go to the next page for the quantity of labels needed?. This one is the deal breaker for me. Transfers!. I have just put over 350 new stock items that arrived today, now all of these products need barcode labels. Why cant there be a button to print barcode labels from that screen. It would save hours of work?. It took me ages to enter it for the transfer, having to compile the exact list again to generate the labels is a huge waste of time!.
Thank you for getting in touch and writing your review, and I can certainly sympathize with your frustrations here and see why the suggestions you've made would be beneficial. They are greatly appreciated as merchant feedback plays a big part in platform development here at Shopify, and I will be sure to pass your comments onto our development team for them to consider. -Victor, Shopify Support