Retail Barcode Labels , 537 則評價
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We want the old Bar Code Label Printer back. This app takes 4 times longer to print than the old label printer, and the app doesn't even want to pull up the correct format of labels to print. We liked the simplicity and ease of the old app and also being able to go to the list of the most recently added items and print from there instead of having to go to each individual item to print.
Thanks for taking the time to offer this feedback about the Retail Barcode Labels app! The apps team at Shopify is always looking for ways to improve the functionality and workflow of our apps, so I’ve reached out to you via email to get more context and to look into this further. I hope to hear from you soon!
- Alex, Shopify Support
I used this app wish to print the barcode on an A4 Avery label ,
it does not print correctly and does not align with paper . I sellected the correct paper and check it 100 times,
I normally use amazon to do the same job and it works perfect
At first, I thought his app was great because it was easy to figure out. But then, when you start using it, it takes forever to go through each item to pick barcode for, and then it won't print, and I could not find a way to save what I had selected because it made me start all over again. I spend hours trying to get it to print, and every time I tried to print an error would come up! Such a waist of time.
Thank you for sharing this feedback on your experience. To speed up the process of creating and adding barcodes, try following these steps (http://bit.ly/2NmqNoW) to assign barcodes to all products and variants. In terms of the print error, this may be resolved by ensuring your printer is set up with these recommended settings: http://bit.ly/331SMkl.
I'm going to send you a follow up email so we can work through these issues together in more detail. I look forward to speaking with you soon! - Rae, Shopify Support
The new versionismissing the paper size,It looks like your option of 'Small' which used to be 25mm x 25mm is now defined as 21mm x 21mm
Hi, there! Thank you for your review. We're always looking for ways to improve and your feedback will help us to do so. There is a way to change the label template to 25mm x 25mm. I've followed up with you by email to offer the workaround. Look forward to speaking with you there! -Jason, Shopify Support
This app is trash. Doesn't print labels correctly on 1x1 size. Does anyone know another free app I can use? "Barcode Printer" worked perfectly.. why did it get replaced with this?
Hey there, thank you for this feedback. I understand that this app has not lived up to your expectations. I did some digging into this for you and I have reached out to you via email with my findings. I look forward to hearing from you. -Bo, Shopify Support
Worst app ever! I had to chat with shopify for 3 hours to try to get it to work and it still does not work. I think it is horrific that they are getting rid of the the old barcode printer app while this one does not work for many They should at least keep the other one active for those that this is not working for. This is a BIG problem for those of us that cannot print barcodes using this new app. Please tell me this will be fixed before the cut off date. This is horrific.
Hey there,
Thank you so much for reaching out regarding our app. I am sorry to hear that you are so dissatisfied with it but we do appreciate your candid feedback. I have gone ahead and reached out via email also to see if there is any other support I can give or gather any further feedback from you.
-Bo, Shopify Support
done. don't happy with this app oke. make sure you change product when using this again, trust error
I am sorry to hear that you have had a bad experience using the Retail Barcode Labels app but we appreciate you sharing your feedback with us here. If you have questions about the app or are experiencing issues, please feel free to reach out to our support team at anytime so we can try and assist: https://bit.ly/2AWw5VA. -Victor, Shopify Support
This app is terrible! The only reason I use it is because it is free. I have reached out many times to get help on why the price won't fit on the 1x1 labels as well as many other people and no response! So frustrating!
Hi, there. I'm sorry to hear that you're having a negative experience with the app and that you weren't able to get ahold of our support team. We are experiencing a high volume of support at the moment, so if you've reached out via email it may take our team a little longer than normal to get back to you. That said, in the future if your issue is urgent I'd recommend reaching out via live chat, or messaging us privately on Facebook or Twitter.
I'd like to take a closer look at this with you and make sure you get the support you need, so I'll reach out to you via email shortly. We can do some troubleshooting together there. Thank you. - Brie, Shopify Support
NOT user friendly. bar code lines print too close together, barcode scanner won't read labels. And way too many steps to print labels.
We are encountering major issues with the app, it has overwritten duplicated barcodes on products this incurring in a huge fulfillment issue. BEWARE !!!
Thank you for taking the time to write your review and I am sorry to here that you've had issues with the Retail Barcode Labels app. If you have not done so already, I'd recommend getting in touch with our support team about this incident so that we can investigate this in more detail for you: https://bit.ly/2AWw5VA. -Victor, Shopify Support