Avis (99)

Note globale
5
Nombre d’avis par note
  • 99 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
23 avril 2024

Retention X has provided us with valuable insights into our DTC customers. We're able to segment different types of customers, tailor our promotions and discounts more effectively, engage with new and returning customers, and identify new opportunities to increase revenue.

Modern Times Beer
États-Unis
7 mois d’utilisation de l’application
RetentionX a répondu 24 avril 2024

Thank you for sharing your experience with Retention X! We're thrilled to hear how our platform has empowered you to segment customers effectively, tailor promotions, and identify new revenue opportunities

Modifié le 16 octobre 2024

Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really great and fair, so we definitely recommend this app! The customer service is also friendly and super fast.

The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app!

LXMI
États-Unis
12 mois d’utilisation de l’application
RetentionX a répondu 9 avril 2024

Thank you for your thoughtful review! While you can view and analyze historical data throughout the platform, we currently do not offer retroactive LTV trends for segments, as we do not recreate the history of customer segment affiliations. Other tools may show historical LTV based on today's segment affiliation, which we believe would be incorrect since other customers were part of the segment in the past. We appreciate your feedback and we'll be sure to consider it for future updates.

26 avril 2024

Insightful data in an easy-to-use tool. In addition to crunching the data, the tool's Help Desk and videos provide even more depth to understanding the data's potential outcomes. The customer support is stellar, and our representative, Allie, is so responsive. RetentionX is the path to growing your Shopify store!

Skida | Headwear & Accessories
États-Unis
5 mois d’utilisation de l’application
RetentionX a répondu 27 juin 2024

Thank you for your wonderful feedback! We're thrilled that RetentionX has been instrumental in providing insightful data. We're committed to helping you grow and are here to support you every step of the way!

17 avril 2024

Definitely simplifies our reporting by a lot. The graphs and data is clearly explained. Flexible pricing structure so for us it's good value for money.

Solid Stash
Belgique
12 mois d’utilisation de l’application
RetentionX a répondu 24 avril 2024

Thank you so much for your review! We are glad to hear RetentionX is saving your team time and resources to get actionable insights!

24 avril 2024

Really useful data that was very helpful for understanding growth areas of our business.

Clothes Doctor
Royaume-Uni
3 mois d’utilisation de l’application
RetentionX a répondu 27 juin 2024

We're thrilled to hear RetentionX has been helpful for understanding your business's growth areas. Thank you for sharing your experience with us!

4 mars 2024

Their team is very supportive and the insights are helpful.

Jackson Hole Buffalo Meat
États-Unis
Environ un an d’utilisation de l’application
RetentionX a répondu 20 mars 2024

It's great to hear you're enjoying RetentionX! Thank you so much for your review.

19 mars 2024

Excellent support

Qallo
Belgique
2 mois d’utilisation de l’application
RetentionX a répondu 20 mars 2024

We are so glad to hear you're happy with our support. We aim to offer the best support possible!

28 mars 2024

Fully Amazing!

Dossify
Suède
4 mois d’utilisation de l’application
RetentionX a répondu 29 mars 2024

We love to see clients loving RetentionX! Thank you for your review.

4 novembre 2022

We use this app to track things like AOV, LTV, consumer mix and repeat probability. Highly recommend this app for companies like ours that don't have expensive teck stacks and need great, responsive customer service to help translate what they are looking at.

Lenny and Larrys
États-Unis
Presque 4 ans d’utilisation de l’application
RetentionX a répondu 7 novembre 2022

Thank you so much for your kind words! It's great to hear more about how you work with our so many of our functionalities, we are happy to help!

30 mars 2021

Superb app with excellent features and by far the best value for money when it comes to data analysis.

Vejo
Allemagne
Plus de 3 ans d’utilisation de l’application