レビュー (110)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2024年4月24日

Really useful data that was very helpful for understanding growth areas of our business.

Clothes Doctor
イギリス
アプリの使用期間:3ヶ月
RetentionXが返信しました 2024年6月27日

We're thrilled to hear RetentionX has been helpful for understanding your business's growth areas. Thank you for sharing your experience with us!

編集日:2024年10月16日

Really great app! It has a lot of useful functions and really helpful insights. The instruction videos are also fantastic to help the user understand how to combine reports to unlock deeper knowledge about consumer behavior and opportunities for growth. It was easy to install. We've tried some different CLV related apps in the past and this one works the best. Especially for a small business, the pricing for this app is really great and fair, so we definitely recommend this app! The customer service is also friendly and super fast.

The only thing we're missing (and for which we removed a star) that we've seen in other apps, is better historical data. It takes a while to build up useful data, especially when creating segments, and that is something we haven't found a good work-around for yet. Hoping that functionality will be improved as RetentionX continues to grow - but even without it, really happy we found this app!

LXMI
アメリカ合衆国
アプリの使用期間:12ヶ月
RetentionXが返信しました 2024年4月9日

Thank you for your thoughtful review! While you can view and analyze historical data throughout the platform, we currently do not offer retroactive LTV trends for segments, as we do not recreate the history of customer segment affiliations. Other tools may show historical LTV based on today's segment affiliation, which we believe would be incorrect since other customers were part of the segment in the past. We appreciate your feedback and we'll be sure to consider it for future updates.

2024年3月28日

The insights and forecast data has been immensely valuable. Not to mention an email reminder that simply tells you who and when to target for additional sales! Nadine has been extremely helpful and I'm using this app on about 20 stores now.

LOMA RETAIL
アメリカ合衆国
アプリの使用期間:3年弱
RetentionXが返信しました 2024年3月29日

RX Insights are the best for easily identifying easy wins! So glad you're taking advantage of this feature we offer. Thanks so much for your kind review.

編集日:2023年8月24日

Diese App besticht nicht nur durch seine intuitive Bedienung und die ausgeklügelten Features, sondern auch durch den außergewöhnlichen Kundenservice. Selten haben wir ein Unternehmen erlebt, das so kundenorientiert agiert. Der Service ist stets freundlich und immer hilfsbereit – selbst bei komplexeren Anfragen.

Besonders hervorheben möchten wir auch, wie offen das Team von RetentionX gegenüber Feedback und neuen Ideen ist. Vorschläge werden nicht nur angehört, sondern auch ernstgenommen und oft in zukünftigen Updates berücksichtigt. Das gibt uns als Nutzer das Gefühl, aktiv am Weiterentwicklungsprozess des Tools beteiligt zu sein.

Alles in allem können wir RetentionX wärmstens empfehlen. Wer nach einem leistungsstarken Tool sucht und Wert auf erstklassigen Service legt, ist hier genau richtig.

ooia ooshi GmbH
ドイツ
アプリの使用期間:約2年
RetentionXが返信しました 2023年8月23日

Thank you so much for your kind review! It's been a pleasure to work with you and we are excited for the future!

2023年9月28日

This is an incredible app. Love how you can send audiences to Facebook and Tiktok. Super easy.

RYZE
アメリカ合衆国
アプリの使用期間:2年弱
RetentionXが返信しました 2023年9月29日

Thank you for your review! It's great to know you're loving using RetentionX!

2023年8月21日

Brilliant product, excellent customer service and guidance on solutions. RX/Nadine won't just drop the software on you and run, they take the time to ensure it is being utilised for our max advantage. Our overall marketing has gotten a lot more visibility and has helped with an adjusted course instead of chasing flat ROAS that most digital marketing agencies will be limited to, if we were not feeding them the intel provided to us by RX.

Thank you Nadine and team RX :)

MAAP
オーストラリア
アプリの使用期間:1年以上
RetentionXが返信しました 2023年8月24日

Thank you so much for your kind review! We are so happy you've had a great experience with RetentionX!

2022年11月4日

We use this app to track things like AOV, LTV, consumer mix and repeat probability. Highly recommend this app for companies like ours that don't have expensive teck stacks and need great, responsive customer service to help translate what they are looking at.

Lenny and Larrys
アメリカ合衆国
アプリの使用期間:1年以上
RetentionXが返信しました 2022年11月7日

Thank you so much for your kind words! It's great to hear more about how you work with our so many of our functionalities, we are happy to help!

2022年10月25日

Easy to use and super nice customer service. Helps to keep track on performance and operational key facts

Hey Marly
ドイツ
アプリの使用期間:1年以上
RetentionXが返信しました 2022年10月28日

Thank you so much! It's great to hear that you are enjoying working with our team & our platform - we are happy to collaborate with you!

2024年3月4日

Their team is very supportive and the insights are helpful.

Jackson Hole Buffalo Meat
アメリカ合衆国
アプリの使用期間:約1年
RetentionXが返信しました 2024年3月20日

It's great to hear you're enjoying RetentionX! Thank you so much for your review.

2023年12月15日

Absolute Empfehlung. Man bekommt super Insights und Daten zu seinen Kunden, Produkten und Marketingaktivitäten. Der Customer Service ist zudem sehr bemüht gemeinsame Maßnahmen zur Verbesserung gewisser Kennzahlen zu erarbeiten. Für alle, die aktuell noch Geld im Bereich Bestandskunden-Marketing auf der Straße liegen lassen, eine große Empfehlung.

JONA®
ドイツ
アプリの使用期間:約1年
RetentionXが返信しました 2024年3月27日

Thank you for your review! We are so glad your using your RetentionX insights to optimize your retention efforts!