レビュー (110)

総合評価
5
評価レベルごとの件数
  • 評価の99%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の0%は1つ星です
2025年3月27日

Retention X is pivotal in helping make day-to-day decisions. The ability to understand the average time between purchases. Seeing LTV through different lenses has helped to make crucial decisions around advertising. There are also a ton of resources around each set of data to ensure you understand what you're looking at.

Boarderie
アメリカ合衆国
アプリの使用期間:約2年
RetentionXが返信しました 2025年3月28日

Thank you for your wonderful review! It's great to hear you’re enjoying the platform to better assist in your day-to-day decisions with extensive customer data available to you. We are committed to supporting you through your journey and look forward to the continued collaboration!

2025年3月19日

Absolutely love this app. It gives me great insights at the touch of a button that help me identify opportunities and analyse so many aspects including how other apps are working inc loyalty, upsells etc as well as helps inform product design decisions. We are also using the merchandising function which is good on the whole and certainly better than others we investigated but does still chuck out some strange anomalies!
Kori on the customer team is always really helpful and quick whenever I have a query.

Savile Row Company
イギリス
アプリの使用期間:4ヶ月
RetentionXが返信しました 2025年3月20日

Thank you so much for your kind words! We're thrilled to hear that you found our app helpful in so many sectors of the business. It's wonderful to hear that our customer support team has been supportive throughout! It’s also great hearing our merchandising feature stands out against others! For a bit of context, as soon as RetentionX evaluates your products' performance within the collection grid, it begins to test the impact of shifting previously lower positioned products to a higher position based on their performance score. This allows for discovery of those hidden champions! This testing is required to determine the most optimal placement for each of your products. Of course, if anything ever seems off, we’d love to take a closer look and support wherever we can! We look forward to our continued collaboration together!

2025年3月4日

Retention X was an incredible help in analysing and sorting our data. When we needed help, Nadine jumped in to save the day and we were able to schedule a call immediately where she helped us understand and navigate our data. I highly recommend using the services of Retention X if you want to get the most out of your CRM.

MOLEQLAR
ドイツ
アプリの使用期間:5ヶ月
RetentionXが返信しました 2025年3月5日

Thank you so much for your incredible review! We are thrilled to hear you are getting the most out of our platform and that our support team has been nothing short of helpful and insightful. We are excited to continue collaborating together and help you reach your goals for success!

2025年3月28日

We love using Retention X to achieve a more detailed metrics analysis. Alexandra has always been really helpful during our time with Retention X, even more during crunch times!

Good Protein
カナダ
アプリの使用期間:1年以上
RetentionXが返信しました 2025年3月31日

We're thrilled to hear you've found RetentionX to be an insightful tool to better understand your customer data! We appreciate you taking the time to recognize our strategist team as well! Thank you for sharing your experience with us and we look forward to supporting your continued success.

2025年3月5日

We have benefitted greatly from RetentionX and the valuable insights it provides. It has helped us better understand our customers and helps to understand where we need to improve and develop further. It integrates well with our existing Shopify Plus tech stack and we are very pleased with the platform.

Melanie Auld Jewelry Canada
カナダ
アプリの使用期間:約1年
RetentionXが返信しました 2025年3月6日

Thank you so much for the kind words! We're thrilled that RetentionX has allowed you to gain key insights into your customers and how to strategize going forward! We're here to support your continued success!

2025年4月8日

I've had the opportunity to work with Retention X across multiple brands, and it has been an invaluable tool for understanding holistic customer behavior while also allowing us to drill down into specific segments and cohorts with ease. The platform provides quick, actionable insights into consumer data and behavior, eliminating the need for time-consuming manual analysis. Plus, the support team is fantastic—always responsive and willing to help troubleshoot or provide guidance whenever needed.

Béis
アメリカ合衆国
アプリの使用期間:3ヶ月
RetentionXが返信しました 2025年4月10日

Thank you so much for your raving review! We're delighted to hear that RetentionX has been an invaluable platform to support your team with uncovering the most actionable data points for your business. Our success team is dedicated to supporting you every step of the way. We appreciate your trust in our platform and we look forward to supporting your continued success!

2025年2月26日

This app is nothing short of fantastic and incredibly helpful in uncovering data that really grows your business. The extra support from Nadine and the team has been very much appreciated and I look forward to continuing to use the app and watch our business grow like never before.

Thank you RetentionX

Aromatherapy Associates
イギリス
アプリの使用期間:7ヶ月
RetentionXが返信しました 2025年2月27日

Thank you so much for your thoughtful review! We're ecstatic to hear that RetentionX has helped your team uncover the most actionable data points for your business. Our success team is dedicated to supporting you every step of the way. We appreciate your trust in our platform and we look forward to supporting your continued success!

2025年2月14日

RetentionX has been an invaluable tool for solving complex multi-store funnel analytics, giving us clear visibility into customer behavior across different touchpoints. The platform makes it easy to uncover insights that would have otherwise required extensive manual work, helping us make data-driven decisions with confidence.

A huge shoutout to Allie for her incredible coaching, guidance, and partnership—her time and expertise have been instrumental in leveling up our team.

Highly recommend.

Medterra
アメリカ合衆国
アプリの使用期間:約1年
RetentionXが返信しました 2025年2月18日

Thank you for your incredibly thoughtful review! We're thrilled that RetentionX has been a helpful tool allowing clear visibility into your customer behavior. It's fantastic to hear that you're finding it easy to navigate and that it's proving to be a valuable tool for your team. We're thrilled to support your continued success!

2025年2月27日

I have used Retention X at my previous company and I have just introduced it to my new company as I felt lost without it. It is a great tool to review data and formulate insights in a very simple way. The account management has been great too...Nadine has been on hand to answer all of our questions.

Caroline Hirons
イギリス
アプリの使用期間:5ヶ月
RetentionXが返信しました 2025年2月28日

Thank you for your awesome review! We're thrilled that RetentionX has helped you along your journey with different teams to make more data-informed decisions that impact your bottom line. We appreciate your trust in our platform and we look forward to our continued support of your success.

2025年4月10日

I highly recommend this app for tracking your data and setting up your segments!
They offer great support and are very present to help you during the onboarding process.
I had two meetings with Kori — she’s super friendly and very proactive in helping us get everything set up!

Oleka Canvas
カナダ
アプリの使用期間:約1ヶ月
RetentionXが返信しました 2025年4月11日

Thank you so much for the awesome review! We're so happy to hear that RetentionX has allowed you to create impactful segments and easily track your data. We are also happy to hear that the support team has been helpful during your onboarding. We're here to support your continued success!