Arvostelut (59)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 98 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 2 % arvioista on 1 tähteä
29. joulukuu 2022

Great app!!! Even better company and team to work with. Always a quick turnaround on questions with helpful feedback and suggestions.

The app is user-friendly and easy to navigate. Highly recommend!

Perfect Snacks
Yhdysvallat
4 kuukautta sovelluksen käyttöä
13. heinäkuu 2022

Stoked about what Retextion already has and even more so pumped about what they are building. The experience our CX team has within the Admin dashboard is so much easier than other subscription apps and our customers love interacting with their dashboard. The tools Retextion has to create a better experience and grow your subscription biz are the best around.

Run Gum
Yhdysvallat
4 kuukautta sovelluksen käyttöä
15. elokuu 2023

Their team scoped out a project, promised they could do it then wasted a month of time to communicate their system couldn't properly handle flat rate bundles. I was very upfront about the amount of work involved and offered other solutions to their devs but was met with "our system doesn't work that way". Extremely disappointed with their lack of internal communication abilities. Sales shouldn't make promises, then have a project manager come in and say it's possible, then take a month to say dev refuses to even make an attempt to modify the way their system works. I'm glad I didn't end up launching with them, if this is how they handle dev I can't imagine the system itself is very robust at all.

ShopSketchBox
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Stay Ai vastasi 7. lokakuu 2023

Hey Jon,

It's Gina, the CEO and co-founder of Stay. As I said over email, I am truly sorry we couldn't make this work. When I set out to build Stay I wanted to build a tool that solved what was missing from other subscription apps. I know we can't be everything to everyone and we do our absolute best to scope out deals before saying we can do a project. Unfortunately, after some discovery with the implementation team, we were not a great fit for Sketchbox's needs and felt it was best you choose an app that is the right fit instead of us layering on custom code to our app to try and make a square peg fit in a circle hole and have you be unhappy after launch. We are sorry to have wasted any of your time and I hope you've found a good solution for SketchBox.

3. kesäkuu 2022

After installing Retextion, our revenue from subscriptions grew by 73%. Hard to argue against that. Migration from previous platform was straight forward and the merchant portal allows us to get the insights we need to drive actionable updates to our strategy. The customizations with offers and the chat service are unmatched to any other subscription app, allowing us to drive incremental growth and reduce CX tickets regarding subscriptions. Would highly recommend

Aura Bora
Yhdysvallat
4 kuukautta sovelluksen käyttöä
4. heinäkuu 2022

Super happy with our move to Retextion. It's been a big upgrade from ReCharge. The portal is much more user friendly and doesn't require dev work like with other subscription apps. It's been a positive experience for our customers who can now more easily manage their subscriptions and for our customer service team who can now help out customers more quickly than before. Onboarding is super smooth and support is very responsive. Highly recommend.

A Pup Above
Yhdysvallat
4 kuukautta sovelluksen käyttöä
24. kesäkuu 2022

We added Retextion to our Shopify site and have been totally impressed with their team! They patiently answered questions about implementation, are helpful with troubleshooting, and are always super speedy to respond. This app has been an upgrade from our previous solution and we look forward to seeing how the features continue to grow :)

Happy Viking Shop
Yhdysvallat
4 kuukautta sovelluksen käyttöä
14. marraskuu 2022

The Retextion team has been quick to answer any questions that we have and find solutions to any problems that pop up. We are excited to learn all that Retextion has to offer!

Grinds Coffee Pouches
Yhdysvallat
3 kuukautta sovelluksen käyttöä
3. kesäkuu 2022

We wanted a better subscription portal UX because we're launching a brand new subscription program (Wine Club!) and Retextion's UX delivers. It's on-brand, visually pleasing, clear and super easy to use. They make it ultra easy for people to manage their subscription - customers can add 1-time or recurring items to their shipments in just a few clicks, swap their products, gift their subscription (!), pause for X amounts of time, or just cancel. They can also manage their subscriptions through SMS with their chatbot! It's the type of portal I'd like to have as a user. Their team made the transition really easy, which is a lot to say because changing tools is often hard.

Surely Non-Alcoholic Wine
Yhdysvallat
3 kuukautta sovelluksen käyttöä
29. kesäkuu 2022

Retextion is a significant upgrade over the legacy subscription apps with its functionality actually being geared towards the customer lifecycle. The white glove onboarding was a significant help to our resource-constrained team and we can't wait to see what functionality comes out next.

Momofuku Goods
Yhdysvallat
3 kuukautta sovelluksen käyttöä
19. lokakuu 2022

We recently switched over to Retextion and we are very pleased with the solutions it has provided us. Their team is super helpful and we have enjoyed working with them.

Outstanding Foods
Yhdysvallat
3 kuukautta sovelluksen käyttöä